Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gracie Burnham

Santa Clarita,CA

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am always ready to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. No matter what job I have, I always want to make sure my coworkers, and customers are happy and greeted with a smile!

Overview

5
5
years of professional experience

Work History

Kennel Resort Attendant

Evergreen Animal Care Center
Newhall, CA
09.2023 - 01.2024
  • Provided excellent customer service through timely communication with pet owners about their pets'' progress and any concerns.
  • Maintained an attractive resort aesthetic through diligent cleaning efforts and attention to detail in both individual kennels and common areas.
  • Contributed to a positive work environment by collaborating with fellow team members to coordinate daily tasks and maintain efficiency.
  • Promoted a safe and healthy environment for all animals by strictly adhering to facility sanitation protocols and reporting any health concerns immediately to management.
  • Administered medication accurately according to veterinary instructions for the welfare of the animals in our care.
  • Enhanced customer satisfaction by maintaining detailed records of pets'' medical histories, dietary needs, and preferences.
  • Ensured proper handling techniques were practiced consistently when interacting with different breeds and temperaments of animals to prevent injury or stress.

Dance Teacher

Jaden Resnick
Agoura Hills
06.2023 - 05.2024
  • Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
  • Planned routines for recitals and performances.
  • Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.

I would be hired by different individuals to teach them how to line dance and West Coast Swing.

Babysitter

Care.com Inc
All Over
01.2020 - 05.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Customer Service Representative

The Camera Division
North Hollywood
05.2019 - 08.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Associates - Fire Science And EMT

College Of The Canyons
Santa Clarita, CA

Skills

  • Teamwork and Collaboration
  • Relationship Building
  • Dance background
  • Clear Communication
  • Customer Service
  • Flexible Schedule
  • Social Media Promotion
  • Professionalism and Ethics
  • Instructional Techniques
  • CPR Certification
  • Time Management
  • Organization

Languages

American Sign Language
Limited Working
English
Native or Bilingual
French
Professional Working

Timeline

Kennel Resort Attendant

Evergreen Animal Care Center
09.2023 - 01.2024

Dance Teacher

Jaden Resnick
06.2023 - 05.2024

Babysitter

Care.com Inc
01.2020 - 05.2024

Customer Service Representative

The Camera Division
05.2019 - 08.2021

Associates - Fire Science And EMT

College Of The Canyons
Gracie Burnham