Gracie Carrasco
San Pedro,CA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, party arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess
Trani's Dockside Station
06.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
J. Trani's Ristorante
04.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Relayed guest comments or suggestions to manager on duty for further action.
- Used cash registers and credit card machines to cash out customers.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Election Poll Worker
LA County
11.2022 - 11.2022
- Addressed voter questions and concerns.
- Prepared, cleaned and maintained polling stations.
- Opened and closed polling booths.
- Posted signs, instructions and statutory notices for incoming voters to see.
- Attended appropriate training sessions and information briefings.
- Issued and collected voter ballot papers.
- Maintained ballot secrecy and confidentiality.
- Checked elector identification and eligibility and marked elector numbers in register.
Receptionist
San Pedro Therapy
02.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
El Camino College
Torrance, CA06.2025
High School Diploma -
San Pedro Senior High School
San Pedro, CA06.2023
Skills
- Table Setting Arrangements
- Dining Area Maintenance
- Price Memorization
- Menu Memorization
- Telephone Skills
- Guest Flow
- Office Equipment
- Greeting Visitors
Timeline
Hostess
Trani's Dockside Station
06.2023 - Current
Hostess
J. Trani's Ristorante
04.2023 - Current
Election Poll Worker
LA County
11.2022 - 11.2022
Receptionist
San Pedro Therapy
02.2021 - 07.2021
High School Diploma -
El Camino College
High School Diploma -
San Pedro Senior High School
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