Gracie Compton
Springfield,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Store Manager
Factory Connection
03.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Deposit Specialist
Anstaff Bank
06.2023 - 07.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Store Manager
Bradford Brand
03.2022 - 01.2023
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Manager
Cato Fashions
05.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Applied Science - Business Administration And Management
Missouri State University
Springfield, MO12-2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Exceptional customer service
- Strong work ethic
- Approachable
- Excellent time management skills
- Professionalism and courtesy
- Time management
- Positive attitude
Timeline
Store Manager
Factory Connection
03.2025 - Current
Deposit Specialist
Anstaff Bank
06.2023 - 07.2024
Store Manager
Bradford Brand
03.2022 - 01.2023
Assistant Manager
Cato Fashions
05.2021 - 03.2022
Associate of Applied Science - Business Administration And Management
Missouri State University
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