GRACIE DIAL
DULUTH,UNITED, United States
Summary
Engaging and organized former performer seeking to provide quality service and expand skills in the workplace in preparation for her pursuit of a master's degree.
Overview
7
7
years of professional experience
Work History
Queen Isabella
Medieval Times Dinner & Tournament
05.2018 - Current
- Performs as "Queen Maria Isabella" in the Medieval Times Dinner & Tournament show
- Participates in company promotion through local community marketing events, enhanced guests' experience through personal engagement before, after, and during the show.
Lifestyles Enrichment Assistant
Celebration Village Forsyth
07.2022 - 03.2023
- Planned and coordinated activities for senior living residents in Assisted Living
- Assisted the Lifestyles Director with managing the day-to-day life enrichment operations of the community to ensure resident’s programming and activities needs were met.
Server
Egg Harbor Cafe
09.2021 - 05.2022
- Verified guest satisfaction with food service in a framework of excellence, positivity, and community
- Ensured smooth restaurant operations by completing opening, closing and mid-shift checklists, communicating effectively with both guests and co-workers
- Operated POS terminals to input orders, split bills and calculate totals.
Barista
Starbucks
05.2020 - 12.2020
- Created complex, hand-crafted beverages based upon customer preferences
- Greeted guests with pleasant smile and superior customer service
- Maintained calm demeanor during high-volume periods and special events.
Team Leader
Kinnucan's Specialty Outfitters
05.2016 - 08.2018
- Delegated daily tasks to team members to optimize group productivity
- Helped customers find specific products, answered questions and offered product advice
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
BFA - Musical Theatre
Brenau University
Gainesville, GA05.2021
Skills
- Active Listening
- Honesty and Integrity
- Adaptability
- Interpersonal Communication Skills
- Detail-oriented
- Creativity and Problem Solving
- Customer Service
HOBBIES & INTERESTS
- Serving with the Worship Team and Missions at home church
- Music Directing at Children's Theatre Camps
- Blue Belt in Taekwondo
- Long Distance Running
Timeline
Lifestyles Enrichment Assistant
Celebration Village Forsyth
07.2022 - 03.2023
Server
Egg Harbor Cafe
09.2021 - 05.2022
Barista
Starbucks
05.2020 - 12.2020
Queen Isabella
Medieval Times Dinner & Tournament
05.2018 - Current
Team Leader
Kinnucan's Specialty Outfitters
05.2016 - 08.2018
BFA - Musical Theatre
Brenau University
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