Gracie Dozal
Albuquerque,NM
Summary
Proven leader and compassionate caregiver, adept at relationship building and providing supportive companionship. At Whataburger, I spearheaded team training, enhancing productivity and employee skills. Expert in care plan assessment and dependable client care, I excel in fostering positive environments and achieving significant milestones.
Overview
3
3
years of professional experience
Work History
VOLUNTEER
Agora Crisis Center
Albuquerque, NM
10.2024 - Current
- Current volunteer at Agora Crisis Center, starting 10/01/24.
- Provide support and resources to callers in need.
- Provide support for callers who are thinking about suicide.
- Build rapport with regular callers.
Team Member
Target
Albuquerque, NM
05.2024 - Current
- Collaborated with team members to achieve project milestones within set deadlines.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Worked closely with human resources to support employee management and organizational planning.
Caregiver
Footprints Homecare
Albuquerque, NM
09.2023 - 05.2024
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Provided emotional support to clients during difficult times.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Recorded client status progress and challenges in logbooks and reports.
Sales Associate
J&J Perfume Bar
Albuquerque, NM
05.2022 - 09.2023
- Upsold products to increase sales.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise.
- Answered customers questions regarding the products and their quality.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Associate
Perfume Boutique
Albuquerque, NM
11.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by upselling.
- Engaged with customers to effectively build rapport and lasting relationships.
Team Lead
Whataburger
Bernalillo, NM
08.2021 - 11.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NM05-2025
High School Diploma -
V.Sue Cleveland High School
Rio Rancho, NM05.2021
Skills
- Hospitality and accommodation
- Dependability and reliability
- Relationship building
- Compassionate client care
- Supportive companionship
- Emotional support
- Care plan assessment
Timeline
VOLUNTEER
Agora Crisis Center
10.2024 - Current
Team Member
Target
05.2024 - Current
Caregiver
Footprints Homecare
09.2023 - 05.2024
Sales Associate
J&J Perfume Bar
05.2022 - 09.2023
Sales Associate
Perfume Boutique
11.2021 - 02.2022
Team Lead
Whataburger
08.2021 - 11.2021
Bachelor of Arts - Psychology
University of New Mexico
High School Diploma -
V.Sue Cleveland High School
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