Kimberly Meza
Austin,TX
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Texas State University
San Marcos, Texas
11.2023 - Current
- Prepare food for underprivileged communities
- Provided nutritional support to those facing food insecurity
- Provided consistent food support to prevent hunger
- Provided assistance to staff in the daily operations of the organization.
- Helped with prep, set up, and breakdown of community and public events.
- Led group discussions about current issues related to volunteering within the community.
Customer Service Cashier
HEB Grocery Store
Austin, TX
06.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Balanced cash drawers at the end of each shift.
Volunteer
Texas State University
San Marcos, Texas
10.2024 - 10.2024
- Secured funds benefiting Alzheimer's patients
- Attended weekly meetings to discuss progress and future initiatives.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided guidance and support to fellow volunteers during their shifts.
- Offered support and assistance to community members.
Education
Bachelor of Science - Health Sciences
Texas State University
San Marcos, TX12-2026
Associate of Arts - General Studies
Austin Community College
Austin, TX05-2023
High School Diploma -
Del Valle High School
Del Valle, TX05-2023
Skills
- Check processing
- Cash Handling
- Payment Collection
- Guest Services
- Hospitality and accommodation
- Cleaning and sanitizing
- Cash register systems
- Customer complaint handling
- Problem-solving aptitude
- Customer service excellence
- Multitasking
- Problem-solving abilities
- Critical Thinking
- Mathematical Accuracy
Certification
- CPR certified
- CCMA certified
- Knowledge in taking VItal Signs
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Volunteer
Texas State University
10.2024 - 10.2024
Volunteer
Texas State University
11.2023 - Current
Customer Service Cashier
HEB Grocery Store
06.2023 - Current
Bachelor of Science - Health Sciences
Texas State University
Associate of Arts - General Studies
Austin Community College
High School Diploma -
Del Valle High School
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