Amandalyn Jones
Wildersville
Summary
Customer-oriented, strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.
Overview
24
24
years of professional experience
Work History
Account Representative
America's Car-Mart
Jackson
07.2024 - 01.2026
- Transitioned to collections, contacted customers to bring them in for account resolution and support.
- Assisted customers with inquiries and concerns at the front desk.
- Worked the front desk, answered phones, took payments, answered questions from customers, made temporary tags, indexed documents, filed, worked invoices.
- Managed customer accounts and provided personalized service at America's Car-Mart.
- Balanced the money drawer and made deposits.
- Conducted trips to the courthouse and bank.
- Assisted coworkers with tasks as needed to ensure smooth operations.
Bank Teller
Simmons Bank
Brownsville
09.2022 - 04.2024
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer integrity through regular audits.
Bank Teller
Cross County Bank
Wynne
05.2004 - 07.2008
- Processed customer transactions efficiently and accurately.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Assisted customers with account inquiries and service requests.
- Educated customers on digital banking tools and resources.
- Promoted bank products and services to enhance customer engagement.
- Maintained cash drawer integrity through regular audits.
- Ensured compliance with banking regulations and policies consistently.
Cashier and Apparel Associate
Freds
Augusta
09.2002 - 04.2004
- Guided customers in locating products throughout the store.
- Provided support in various areas of the store.
- Processed customer transactions accurately at the checkout.
- Managed cash and check transactions during checkout.
- Executed bank deposits on behalf of the manager to maintain financial accuracy.
- Assisted customers with product inquiries and recommendations.
- Helped customers throughout the store.
- Stocked the apparel in the store and zoned the department.
- Provided product recommendations and answered inquiries to enhance customer experience.
Vetinarian Assistant
Cross County Vetinarian Clinic
Wynne
07.2002 - 11.2002
- Fed, watered, and walked animals to ensure their well-being.
- Bathed animals and cleaned kennels to maintain hygiene and comfort.
- Helped the veterinarian hold during surgeries and while administering shots.
- Escorted animals to and from their owners during visitations at the clinic.
- Assisted in feeding, watering, and walking animals at the clinic.
- Brought and took animals back and to their parents.
Education
Associate in Arts (AA) - Accounting
University of Phoenix-Online Campus
Tempe, AZHigh school diploma -
Cross County High School
Cherry Valley, ARSkills
- Loan payment processing
- Account oversight
- Banking regulatory compliance
- Cash handling
- Deposit processing
- Withdrawals
- Checking accounts
- Savings accounts
- CD accounts
- Bank transfers
- Transaction processing
- Payment processing
- Cash reconciliation
- Cash flow monitoring
- Cash loss prevention
- Daily transaction recording
- Balance reconciliation
- Cash discrepancy prevention
- Client relationship management
- Customer engagement
- Cashiers Check's
- Customer inquiry handling
- Customer complaint resolution
- In-person service
- Phone communication
- Phone inquiries
- Greeting customers
- Client phone interaction
- Product promotion
- Promoting bank products
- Banking product guidance
- Check processing
- Check ordering
- Check cashing
- Currency exchange
- Currency Counting Machines
- Travelers checks
- Money orders
- Bank Deposits
- Cashiers Check's
- Signature Verification
- Financial compliance
- Regulation CC
- Bank Secrecy Act
- Industry knowledge of financial compliance
- Clerical experience
- Administrative experience
- Office experience
- Data entry
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Computer operation
- Computer literacy
- Windows
- Filing
- Typing
- Analytical skills
- Problem-solving
- Attention to detail
- Honest and Dependable
- Organizational skills
- Time management
- Multitasking
- Teamwork
- Team collaboration
- Communication skills
- Written communication
- Phone etiquette
- Basic math
- Financial literacy
- Sales techniques
- Veterinary clinic experience
- Pet care
- Dog care
- Cat care
- Attention to Detail
- Problem solving
- Financial reporting
- Transaction accuracy
- Transaction record management
- Cash drawer management
- Information processing
- Customer support
- Client invoicing
- Account resolution
- Balancing end-of-day transactions
- Office experience
- Bank experience
- Financial services
- Banking software
- Front desk
- Cashiers Check's
- Balancing end-of-day transactions
- Traveler's checks
- Currency exchange
- Account closing
- Bank Secrecy Act
- Typing
- Customer inquiry
- Transaction record management
- Microsoft Word
- Customer relationship management
- Account resolution
- Payment processing
- Compliance management
- Transaction accuracy
- Financial reporting
- Product promotion
- Team collaboration
- Problem solving
Timeline
Account Representative
America's Car-Mart
07.2024 - 01.2026
Bank Teller
Simmons Bank
09.2022 - 04.2024
Bank Teller
Cross County Bank
05.2004 - 07.2008
Cashier and Apparel Associate
Freds
09.2002 - 04.2004
Vetinarian Assistant
Cross County Vetinarian Clinic
07.2002 - 11.2002
Associate in Arts (AA) - Accounting
University of Phoenix-Online Campus
High school diploma -
Cross County High School