Gracie Flamig
Papillion,NE
Summary
Detail-oriented professional with experience in customer service and team leadership. Known for problem-solving abilities and commitment to quality. Prepared to contribute to a positive organizational culture and drive customer satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
Bagels & Joe
Seward, NE
09.2024 - 05.2026
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Intern
CEDARS Youth Services
Omaha, NE
05.2025 - 08.2025
- Sorted and organized files, spreadsheets, and reports.
- Collaborated with parents and community organizations to support youth development initiatives.
- Contributed to a positive organizational culture by actively participating in staff meetings and professional development opportunities.
Team Leader
Smoothie King
Papillion, NE
02.2021 - 08.2023
- Led daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on product preparation and customer service techniques.
- Monitored employee performance, providing feedback and support for continuous improvement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
Bachelor of Arts - Criminal Justice W/ Minor in Sociology And Pre Law
Concordia University Nebraska
Seward, NE05.2026
High School Diploma -
Papillion La-Vista South High School
Papillion, NE05.2023
Skills
- Time management
- Attention to detail
- Problem-solving
- Active listener
- Adaptive and creative
- Decision-making
- Performance improvement
Accomplishments
- National Criminal Justice Honor Society
- National Honor Society
Timeline
Intern
CEDARS Youth Services
05.2025 - 08.2025
Barista
Bagels & Joe
09.2024 - 05.2026
Team Leader
Smoothie King
02.2021 - 08.2023
Bachelor of Arts - Criminal Justice W/ Minor in Sociology And Pre Law
Concordia University Nebraska
High School Diploma -
Papillion La-Vista South High School