- Passionate about balancing physical health with mental and emotional wellness
- I participate in low-impact exercises to strengthen core muscles
- Swimming
- Gardening
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Running
- Blogging
- Crafting and DIY Projects
- Animal Care
- Personal Development and Self-Improvement
Gracie Frazier
Orofino
Summary
Dynamic correctional professional with extensive first responder experience, committed to community service and safety. Expertise in case management and inmate rehabilitation, adept at managing caseloads efficiently while developing tailored rehabilitation plans that foster positive outcomes. Recognized for strong teamwork and adaptability, consistently delivering reliable results and driving collaborative success within diverse environments. Passionate about cultivating positive community relationships and enhancing mental health awareness in custody settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Case Manager
Idaho Department Of Corrections
Orofino, ID
10.2024 - Current
- Assessed inmate needs and developed individualized case plans to promote rehabilitation.
- Coordinated multidisciplinary team meetings to facilitate effective communication among stakeholders.
- Monitored inmate progress and adjusted case plans based on behavioral and psychological evaluations.
- Provided crisis intervention and conflict resolution strategies to maintain safety within facilities.
- Evaluated community resources for reintegration purposes, fostering partnerships with local organizations.
- Coordinated resources and referrals for inmates re-entering society, supporting successful community integration upon release.
- Enhanced inmate rehabilitation by developing comprehensive case management plans tailored to individual needs.
- Conducted risk assessments and developed strategies to address identified risks, promoting safety within the facility.
- Taught evidence based classes to inmates in group settings to bring problems to light and implement potential solutions.
Correctional Officer
Idaho Department of Corrections
Orofino, ID
09.2023 - 10.2024
- Supervised daily operations within correctional facility to ensure safety and security compliance.
- Conducted regular inspections of inmate housing units to identify potential safety hazards.
- Enforced institutional rules and regulations, maintaining order among inmates and staff.
- Developed incident reports detailing occurrences and actions taken for review by management.
- Implemented conflict resolution strategies to de-escalate tense situations among inmates effectively.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Prepared reports to document incidents and violations.
Correctional Deputy
Humboldt County Correctional Facility
Eureka, CA
11.2020 - 09.2023
- Supervised inmate interactions to maintain safety and order within facility.
- Conducted regular inspections to ensure compliance with safety protocols and regulations.
- Collaborated with law enforcement agencies to coordinate inmate transport and processing.
- Implemented crisis intervention techniques to de-escalate potentially volatile situations.
- Monitored inmate behavior and documented incidents for review by management and legal teams.
- Led team meetings to discuss security updates, policy changes, and procedural improvements.
- Provided effective communication between inmates, facility staff, and outside agencies, facilitating efficient operations within the correctional setting.
- Enhanced safety within the correctional facility through diligent monitoring of inmates and their activities.
- Maintained accurate records of inmate information to ensure proper classification and housing assignments.
- Displayed strong decision-making skills in high-pressure situations, effectively prioritizing tasks and responding to emergencies as they arose.
- Improved inmate behavior by consistently enforcing facility rules and regulations.
- Documented inmate behavior patterns over time, enabling identification of trends that may require intervention or support from mental health professionals or case managers.
- Responded promptly to emergency situations within the facility, preserving order and minimizing harm to individuals involved.
- Supported rehabilitation efforts by connecting inmates with educational programming and resources for personal growth.
- Assisted in coordinating routine medical care for inmates, ensuring timely access to health services.
- Developed positive rapport with inmates while maintaining professional boundaries, fostering respect and cooperation within the correctional environment.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Responded to emergency situations and de-escalated hostile confrontations.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Responded to inquiries from inmates and other members of public.
- Prepared reports to document incidents and violations.
Community Service Officer
Humboldt County Sheriff's Office
Eureka, CA
07.2019 - 11.2020
- Enforced local laws and ordinances to maintain public safety and community order.
- Conducted community outreach programs to educate residents on crime prevention strategies.
- Collaborated with law enforcement personnel to investigate incidents and gather evidence.
- Prepared detailed incident reports to document findings and support case investigations.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
- Streamlined communication within the department by utilizing computer-aided dispatch systems to relay information efficiently between units.
- Enhanced community safety by conducting regular foot and vehicle patrols.
- Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
- Prepared accurate and thorough burglary and theft reports.
- Demonstrated commitment to professional growth by participating in ongoing training and development programs, maintaining up-to-date knowledge of best practices within the field.
- Aided investigations by collecting evidence at crime scenes, preserving its integrity for further analysis.
Sales Representative/Cashier
Victoria Secret
Monterey, CA
11.2018 - 05.2019
- Cultivated strong customer relationships by providing personalized shopping experiences.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Led promotional events that increased store traffic and brand awareness.
- Monitored customer feedback to refine service delivery and enhance satisfaction levels.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accuracy in financial exchanges.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Seasonal Work
Swim Instructor
Santa Clara Swim Club
Monterey, CA
08.2018 - 11.2018
- Developed tailored lesson plans to accommodate various age groups and skill levels.
- Instructed diverse groups in swimming techniques, ensuring safety and skill development.
- Monitored progress of students, providing constructive feedback to enhance performance.
- Collaborated with parents to address concerns and promote student development initiatives.
- Conducted safety drills and maintained compliance with pool regulations and standards.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Adapted teaching techniques to different learning styles.
- Motivated participants through one-on-one instruction and positive feedback.
- Seasonal Work
Server/Cashier/Event planning
Humboldt Crabs Baseball
Arcata, CA
06.2016 - 08.2018
- Delivered exceptional customer service in fast-paced environment, enhancing guest experiences and satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance overall operational efficiency during busy events.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Server/ Inventory/Deckhand
Humboldt Bay Madaket
Eureka, CA
05.2017 - 07.2018
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and retention.
- Managed beverage orders efficiently, ensuring timely service during peak hours to optimize workflow.
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Upheld strict safety standards by adhering to local alcohol regulations and checking identification when necessary.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Monitored inventory levels and restocked supplies as needed, maintaining optimal workflow during peak hours.
- Answered customers' questions, recommended items, and recorded order information.
- Operated deck machinery, ensuring safe and efficient vessel operations.
- Collaborated with crew to execute safety drills, fostering a culture of preparedness.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Contributed to efficient operations by maintaining a clean and organized deck environment.
- Communicated clearly, concisely and politely with passengers and crew members.
- Managed inventory of supplies on board the vessel effectively to ensure adequate resources were available for crew needs.
- Conducted daily maintenance and cleaning of deck surfaces and equipment, ensuring safe and orderly environment.
- Seasonal Work
Day Care Provider
Misty and Clint Hunter
McKinleyville, CA
01.2016 - 01.2017
- Developed and implemented age-appropriate educational activities promoting social and cognitive development.
- Supervised daily activities to ensure safety and engagement of children in care.
- Maintained a clean, organized environment conducive to learning and play for all children.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Introduced children to educational games and activities to boost learning.
- Offered outdoor play opportunities daily, promoting physical activity and encouraging children to connect with nature.
- Liaised with parents and guardians to discuss child progress.
- Monitored children's activities to verify safety and wellbeing.
- Part Time Work
Education
High School - AP Environmental Science
Arcata High School
01-2018
No Degree - Humanities
California State University-Monterey Bay
Monterey, CA2019
Associate of Science - Social Sciences
College of The Redwoods
Eureka, CA05-2023
Skills
- Professional boundaries
- Mental health support
- Substance abuse counseling
- Community resources
- Individual counseling
- Sound judgment
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Critical thinking
- Adaptability and flexibility
- Trained in defensive tactics
- Task prioritization
- Interpersonal skills
- Goal setting
- Professionalism
- Motivational interviewing
- Confidentiality practices
- Report writing
- Stress management
- File reviews
- Analytical skills
Accomplishments
- Documented and resolved poor inmate behaviors which led to successful pathway to rehabilitation.
- Author, writer, and owner of Thriving Through It blog site
- Used Microsoft Excel to develop tracking spreadsheets.
Certification
- Emergency Vehicle Operations (2019)
- Boating Safety Instructions (2019)
- California Corrections Academy (2021)
- Crisis Intervention Training (2021)
- PC 832 [Arrest and Control] (2022)
- PC 832 [Firearms] (2022)
- FEMA 100, 200 and 700 (2023)
- CPR/ AED/ First aid (2024)
- Idaho POST Academy (2024)
Interests
Timeline
Correctional Case Manager
Idaho Department Of Corrections
10.2024 - Current
Correctional Officer
Idaho Department of Corrections
09.2023 - 10.2024
Correctional Deputy
Humboldt County Correctional Facility
11.2020 - 09.2023
Community Service Officer
Humboldt County Sheriff's Office
07.2019 - 11.2020
Sales Representative/Cashier
Victoria Secret
11.2018 - 05.2019
Swim Instructor
Santa Clara Swim Club
08.2018 - 11.2018
Server/ Inventory/Deckhand
Humboldt Bay Madaket
05.2017 - 07.2018
Server/Cashier/Event planning
Humboldt Crabs Baseball
06.2016 - 08.2018
Day Care Provider
Misty and Clint Hunter
01.2016 - 01.2017
High School - AP Environmental Science
Arcata High School
No Degree - Humanities
California State University-Monterey Bay
Associate of Science - Social Sciences
College of The Redwoods
Achievements
Honor Roll (2014), National Merit Award (2018), Varsity Softball Captain (2018), High School Diploma (2018), A.A. Degree Social and Behavioral Science (2023), POST Academy Top 3 in academics (2024)
National Honors Society
Achieved upon high school graduation:
- Received a GPA of 3.85 or higher
- Volunteered in the community
- Maintained clear conduct while attending school
- Tutored peers in specific academic courses
- Demonstrated leadership
- Academic integrity