Gracie Garcia
Odessa,TX
Summary
Organized professional with over a decade of experience in administrative roles. Skilled in effective communication and teamwork, delivering reliable support to enhance operational efficiency and ensure seamless collaboration across departments.
Overview
16
16
years of professional experience
Work History
Business Coordinator
Texas Tech Health Science Center
Odessa, TX
06.2025 - Current
- Maintained complete documentation and records of all purchasing activities.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Assists in processing purchase orders and ensuring timely fulfillment of requests.
- Supported team communications through effective email and phone correspondence.
Administrative Assistant
Texas Tech Health Science Center
Odessa, TX
06.2018 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Senior Patient Service Specialist
Texas Tech Health Science Center
Odessa, TX
12.2009 - 06.2018
- Coordinated patient scheduling and appointment confirmations, enhancing workflow efficiency.
- Addressed patient inquiries and concerns, ensuring high levels of satisfaction and engagement.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Verified patient insurance eligibility and entered patient information into system.
- Trained new staff on filing, phone etiquette and other office duties.
- Trained new staff on operational policies and customer service protocols, promoting team cohesion.
- Coordinated with facilities to set up surgeries.
Education
High School Diploma -
Odessa High School
Odessa, TXSkills
- Multitasking Abilities
- Continuous improvement
- Teamwork
- Excellent communication
- Reliability
- Organizational skills
- Team collaboration
Timeline
Business Coordinator
Texas Tech Health Science Center
06.2025 - Current
Administrative Assistant
Texas Tech Health Science Center
06.2018 - 04.2024
Senior Patient Service Specialist
Texas Tech Health Science Center
12.2009 - 06.2018
High School Diploma -
Odessa High School