Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gracie Gwyn

Carrollton,GA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Barista

Kroger
Carrollton, GA
09.2022 - 01.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Seasonal Sales Associate

TJ Maxx, TJX Companies
Carrollton, GA
06.2022 - 07.2022
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Office Assistant

Radford University
Radford, VA
08.2021 - 05.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Seasonal Activities Coordinator

Beech Mountain Club
Banner Elk, NC
04.2021 - 07.2021
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
  • Developed and implemented themes and activities for children between ages of 0 and 13.
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.

Office Assistant

Gilliam Construction
Banner Elk, NC
06.2019 - 06.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.

Seasonal Sales Associate

Sugar Mountain Ski Resort
Banner Elk, NC
10.2019 - 03.2020
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Diploma -

Avery County High School
Newland, NC
08.2017 - 06.2021

Bachelor Of Business - Finance

University of West Georgia
Carrollton, GA
08.2021 - Current

Skills

Point of sale operation

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Certification

First Aid/CPR Certified

Timeline

First Aid/CPR Certified

08-2025

Barista

Kroger
09.2022 - 01.2023

Seasonal Sales Associate

TJ Maxx, TJX Companies
06.2022 - 07.2022

Office Assistant

Radford University
08.2021 - 05.2022

Bachelor Of Business - Finance

University of West Georgia
08.2021 - Current

Seasonal Activities Coordinator

Beech Mountain Club
04.2021 - 07.2021

Seasonal Sales Associate

Sugar Mountain Ski Resort
10.2019 - 03.2020

Office Assistant

Gilliam Construction
06.2019 - 06.2021

Diploma -

Avery County High School
08.2017 - 06.2021

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Gracie Gwyn