Kaitlyn Hebert
Orange,Texas
Summary
Adept at multitasking, I enhanced service quality at Texas Roadhouse by efficiently managing multiple tables and fostering customer relationships. As a Dance Teacher's Assistant, I excelled in creating a supportive learning environment, demonstrating a strong work ethic and exceptional customer service. Skilled in cash handling and guest engagement, I consistently contributed to high-volume dining success.
Personable and driven professional with passion for creating welcoming and vibrant community spaces. Possesses deep understanding of coffee culture and customer service excellence, coupled with strong skills in inventory management and vendor relations. Committed to fostering inviting atmosphere that ensures customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Mobile Coffee Shop Owner
The Coffee Corral
06.2024 - Current
- Ensured top-notch customer service through regular staff coaching sessions and performance evaluations.
- Collaborated with local artists to showcase artwork in the coffee shop, fostering community engagement.
- Boosted sales with innovative marketing strategies, including social media campaigns and local partnerships.
- Expanded product offerings to cater to various dietary needs, increasing overall clientele base.
Server
Texas Roadhouse
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dance Teacher's Assistant
Amy's Elite Dance Force
09.2023 - 05.2024
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Motivated and encouraged students to practice dance routines to work toward set goals.
Education
BBA - Human Resource Management
Lamar University
Beaumont, TX05-2027
High School Diploma -
Orangefield High School
Orange, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- High volume dining
- Menu memorization
- Brand building
- Business planning
Timeline
Mobile Coffee Shop Owner
The Coffee Corral
06.2024 - Current
Dance Teacher's Assistant
Amy's Elite Dance Force
09.2023 - 05.2024
Server
Texas Roadhouse
07.2023 - Current
BBA - Human Resource Management
Lamar University
High School Diploma -
Orangefield High School
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