Gracie Hedden
Mount Sterling,IL
Summary
Customer-focused professional with background in problem-solving, adaptability, and providing exceptional service. Skilled in managing fast paced dining experiences and ensuring smooth and efficient flow of service. Strong communication skills, ability to thrive under pressure, and commitment to providing exceptional customer service. Roles have provided adaptability, teamwork, and the chance to create a positive environment for co-workers and guests.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Sports Corner Bar And Grill
Macomb, IL
07.2023 - Current
- Ensured a positive dining experience by answering questions about the menu
- Guided visitors in selecting beverages and meals
- Took accurate food and drink orders, using a POS ordering software system.
Lifeguard
Joel Oliver Memorial Pool
Mount Sterling, IL
07.2021 - 08.2023
- Ensured pools maintained optimal chemical balance through regular checks
- Monitored swimmers to ensure safety in the pool area.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Office Assistant
Jennings Brothers
Mount Sterling, IL
07.2020 - 02.2021
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Maintained an organized filing system of paper documents and electronic files.
Education
High School Diploma -
Western Illinois University
Macomb, IL01-2026
Skills
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Service Quality
- Food service promotion
- Point of Sale (POS) system operations
- Workplace maintenance
Coursework
- Word
- Excel
- Powerpoint
Timeline
Restaurant Waiter
Sports Corner Bar And Grill
07.2023 - Current
Lifeguard
Joel Oliver Memorial Pool
07.2021 - 08.2023
Office Assistant
Jennings Brothers
07.2020 - 02.2021
High School Diploma -
Western Illinois University
Similar Profiles
YOGESH TIWARIYOGESH TIWARI
Barback, Busser and Food Runner at The Corner Bank Sports Bar And GrillBarback, Busser and Food Runner at The Corner Bank Sports Bar And Grill
Donald BockmannDonald Bockmann
Security Officer at Corner Pocket Sports BarSecurity Officer at Corner Pocket Sports Bar
Philip DurhamPhilip Durham
Bartender at Corner Bar and GrillBartender at Corner Bar and Grill