Gracie Hensley
Columbus,OH
Summary
Developed leadership and organizational skills in fast-paced environment, managing diverse teams and enhancing productivity. Demonstrated ability to adapt and solve problems effectively, ensuring smooth operations and team cohesion. Looking to transition into a new store by leveraging these skills.
Overview
3
3
years of professional experience
Work History
Team Manager
Graeter's Ice Cream
08.2020 - 07.2023
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Established and maintained positive and productive customer relationships.
- Resolved customer complaints professionally, maintaining a reputation for excellent customer service standards.
Education
Bachelor of Science - Microbiology
The Ohio State University
Columbus, OH05-2026
Skills
- Task delegation
- Team oriented
- Friendly and outgoing
- Attention to detail
- Multitasking
- Interpersonal skills
Timeline
Team Manager
Graeter's Ice Cream
08.2020 - 07.2023
Bachelor of Science - Microbiology
The Ohio State University
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