Gracie Jaggars
Enid,OK
Summary
Extensive experience in cash handling, customer service, and transaction processing in fast-paced retail settings. Holds strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Hard working and adaptable with a bubbly personality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Childcare
Enid Kids
07.2024 - Current
- Ensured cleanliness and organization of the childcare facility, adhering to health and safety regulations.
- Administered first aid treatment when necessary, prioritizing safety at all times during childcare duties.
- Maintained accurate records of attendance, incident reports, and other documentation required for compliance with state childcare licensing regulations.
- Kept up-to-date on current childcare trends and best practices through consistent professional development and self-education opportunities.
- Balanced administrative tasks efficiently alongside supervisory duties to ensure smooth day-to-day operations within the childcare center.
Barista
Scooters Coffee
12.2023 - 07.2024
- Managed cash handling responsibilities
- Exceptional customer service
- Handled drive-thru service to ensure fast and efficient order processing
- Memorized recipes and made beverage preparation techniques to consistently deliver high-quality drinks to customers
- Maintained cleanliness and organization of work areas
Bartender
Willies Saloon
03.2023 - 10.2023
- Managed cash handling procedures with accuracy and attention to detail
- Memorized and mixed a variety of cocktails according to company standards and customer preferences
- Provided exceptional customer service in a timely and professional manner
- Demonstrated responsible alcohol service practices to ensure the safety and well-being of customers and staff
Ranch Hand
P&M Ranch
05.2022 - 01.2023
- Repaired fencing structures using materials and tools to ensure the security of livestock
- Fed livestock
- Operated tractors to complete various tasks such as plowing, tilling, hay hauling, and transporting materials
- Maintained and serviced equipment regularly to optimize performance and fix breakdowns
Lifeguard
YMCA
08.2019 - 03.2020
- Taught participants how to safely use the available equipment and avoid safety issues
- Monitored recreational areas to observe participants and determine individuals in need of assistance
- Inspected recreational equipment to identify and correct faults
- Applied training during emergency response to prevent further injury
- Maintained swimming pool and locker room area to uphold cleanliness and safety standards
- Maintained a close eye on the weather and warned individuals of the potential for dangerous situations
- Responded to emergencies with basic first aid and CPR, and brought in emergency personnel for advanced cases
Lifeguard
City of Madill
05.2017 - 09.2019
- Responded to emergencies with basic first aid and CPR, and brought in emergency personnel for advanced cases
- Explained rules governing swimming session to students
- Taught different swimming styles and techniques, including freestyle, breaststroke, floating, kicking, and diving
Cashier and Department Manager
Atwoods
08.2018 - 06.2019
- Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
- Returned non-purchased products to shelves and performed general merchandising functions
- Gained recognition for providing efficient service and a high degree of accuracy
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Managed checkout area and observed customer and cashier interactions, intervening to resolve disputes or provide information
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs
- Assisted cashiers in balancing cash tills at close of shift
- Listened to customer complaints, resolving most issues and escalating complex concerns to assistant manager for resolution
Education
High School Diploma - General Education
Madill High School
Associate of Sciences - AS - Applied Exercise Science
Oklahoma State University
01.2020
Skills
- Accuracy
- Cash Handling
- Cashier
- CPR
- Written and verbal communication
- First Aid Certified
- POS Systems
- Purchasing
- Scanners
- Customer service excellence
Certification
- AED / CPR Certified
- Blood Pathogen Certified
Timeline
Childcare
Enid Kids
07.2024 - Current
Barista
Scooters Coffee
12.2023 - 07.2024
Bartender
Willies Saloon
03.2023 - 10.2023
Ranch Hand
P&M Ranch
05.2022 - 01.2023
Lifeguard
YMCA
08.2019 - 03.2020
Cashier and Department Manager
Atwoods
08.2018 - 06.2019
Lifeguard
City of Madill
05.2017 - 09.2019
Associate of Sciences - AS - Applied Exercise Science
Oklahoma State University
High School Diploma - General Education
Madill High School
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