Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Leadership Experience
Timeline
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Makayla Davis

Shawnee Mission,KS

Summary

I'm a recent Business Management graduate with a minor in Marketing from the University of Central Missouri. With experience in customer service, leadership, and team collaboration, I excel in fast-paced environments and am skilled at managing tasks with attention to detail. I'm eager to apply my strong communication and organizational abilities in a business management role, where I can contribute to team success and continue to grow professionally.

Overview

8
8
years of professional experience

Work History

Teacher/Childcare

Advent Health Early Learning Center
05.2021 - Current
  • Developed and implemented age-appropriate activities and lesson plans for children, ensuring alignment with curriculum standards.
    Created a safe and nurturing environment, balancing attention to detail with flexibility to meet each child's unique needs.
    Collaborated effectively with colleagues to create a cohesive and inclusive learning experience, promoting teamwork and communication.

Server

The Brass Onion
01.2024 - 12.2024
  • Provide excellent customer service in a high-paced, fine-dining environment, fostering positive client relationships and enhancing guest experience
  • Efficiently manage financial transactions, handling cash and credit card payments with accuracy and integrity
  • Utilize product knowledge to assist guests with menu and drink selections, ensuring a personalized experience

Customer Service Representative

Legends Toyota
04.2019 - 06.2020
  • Resolved customer inquiries and concerns regarding Toyota products and services, ensuring a positive experience.
  • Collaborated with sales and service teams to provide seamless customer experiences from purchase to maintenance.
  • Collected and analyzed feedback to improve service quality and maintain high customer satisfaction.

Sales Associate

Plato’s Closet
05.2017 - 05.2019
  • Managed sales transactions and assisted customers with merchandise inquiries, maintaining an organized sales floor
  • Conducted thorough item evaluations and negotiations for secondhand merchandise, demonstrating excellent customer service and decision-making skills

Softlines Team Member

Target
11.2016 - 03.2017
  • Operated cash register to process customer transactions.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Conducted price audits ensuring accurate price tags, preventing discrepancies, and increasing customer trust.


Education

Bachelors in Science - Business Management, Marketing

University of Central Missouri
Warrensburg, MO
05.2024

Skills

  • Strong Word and Excel Knowledge
  • Customer service
  • Client relationship management
  • Financial transaction handling
  • Accuracy
  • Strong communication
  • Organizational abilities
  • Adaptability
  • Ability to work under pressure

Hobbies and Interests

Cheered for 10 years, including four years in college (two as captain), developing leadership, teamwork, and resilience

Leadership Experience

Walk The Talk Leadership Award, Recognized by the management department as an exemplary leader and nominated by peers for outstanding contributions during my senior year of college.

Timeline

Server

The Brass Onion
01.2024 - 12.2024

Teacher/Childcare

Advent Health Early Learning Center
05.2021 - Current

Customer Service Representative

Legends Toyota
04.2019 - 06.2020

Sales Associate

Plato’s Closet
05.2017 - 05.2019

Softlines Team Member

Target
11.2016 - 03.2017

Bachelors in Science - Business Management, Marketing

University of Central Missouri

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Makayla Davis