Gracie Obermann
NeuroSpine Center of Wisconsin
Kaukauna,WI
1
Certification
6
years of professional experience
Results-driven Clinical Office Manager with expertise in clinical coordination and patient care within a spine clinic. Skilled in procedural support and collaboration with physicians and multidisciplinary teams. Committed to advancing healthcare operations and enhancing patient outcomes through effective communication and clinical knowledge.
Work History
Clinical Office Manager
1 Year 8 Months- Managed and supervised clinical staff, coordinating daily staffing schedules to ensure optimal patient care
- Interviewing and hired of clinical assistant staff
- Collaborating with providers to determine ways to improve patient care
- Held meetings with clinical staff to update on clinic operations and collaboratively brainstorm improvement initiatives
- Conducting annual and as needed staff performance evaluations
- Had private discussions with staff when there were conflicts or wrongdoings in the workplace
- Assisting neurosurgeon with chart preparation, patient rooming, and telephone communication
- Performing staple and suture removal in accordance with clinical protocols
- Performing and assisting with patient dressing changes and wound care
- Facilitated communication between healthcare providers and patients, enhancing overall service delivery
- Obtained and prepared patient blood specimens for platelet-rich plasma (PRP) treatment
- Coordinated care for Intracept procedure patients, including assessing the need for cardiology and pulmonary clearance
Clinical Assistant
2 Years 7 Months- Addressed patient concerns via phone and relayed critical information to physician to ensure timely care
- Providing a continuation of care by faxing orders, obtaining imaging and lab results, and scheduling appointments
- Engaged with patients and staff to enhance communication skills in a healthcare setting. with professional staff and patients
- Facilitated continuation of care by faxing orders, obtaining imaging and lab results, and scheduling appointments to support patient treatment
- Developing complex communication skills with professional staff and patients
Nurse Extern
2 Months- Recognized changes from baseline and intervened early before complications arised
- Delivered discharge teaching to align patients' home care plans with hospital treatment
- Instructed patients on essential chemotherapy precautions to promote safety and compliance
- Recognized changes from baseline and intervened early before complications arose
Certified Nursing Assistant
1 Year 8 Months- Built relationships with residents to better provide patient-centered care
- Advocated for residents by helping with activities of daily living including bathing, grooming, dressing, etc.
- Communicated with professional staff to expand knowledge on healthcare complexities
Education
Bachelor of Science - Nursing
- Overall GPA: 3.97
- GPA: 3.97
Skills
EPIC charting proficiency
HIPAA compliance
Venipuncture and processing of autologous serum
Staff evaluations
Staff training
Patient care coordination
Patient specimen management
Performance evaluation and feedback
Suture and stape removal
Infection control
Certification
Registered Nurse January 2024-Current
Timeline
Clinical Office Manager
NeuroSpine Center of Wisconsin
12.2024 - CurrentRead More
Nurse Extern
ThedaCare Regional Medical Center – Inpatient Oncology
06.2024 - 08.2024Read More
Clinical Assistant
NeuroSpine Center of Wisconsin
05.2022 - 12.2024Read More
Certified Nursing Assistant
St. Paul Elder Services
08.2020 - 04.2022Read More
University of Wisconsin Oshkosh
Bachelor of Science from Nursing
Read More