Summary
Overview
Work History
Education
Skills
Interests
Future as a CCMA
Timeline
Hi, I’m

Gracie Ratliff

Finley,Tennessee

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

3
years of professional experience

Work History

Walmart

Personal Shopper
06.2022 - Current

Job overview

  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Trained new employees on customer service and organizing strategies.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining positive reputation as a Personal Shopper.
  • Contributed to team objectives in fast-paced environment
  • Resolved problems, improved operations and provided exceptional service

Save A Lot

Cashier
08.2021 - 06.2022

Job overview

  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Dyer County High School
Newbern, TN

High School Diploma
08.2020 - 05.2024

Skills

Task Prioritization

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Interests

Health Care

Future as a CCMA

I've always wanted to work in the health care field. Either if i was being a registered nurse or even just a certified clinical medical assistant. It interest me because I want to help people be the best version of themselves. You can earn a certification in phlebotomy, EKG technician, and a CCMA. 

Timeline

Personal Shopper

Walmart
06.2022 - Current

Cashier

Save A Lot
08.2021 - 06.2022

Dyer County High School

High School Diploma
08.2020 - 05.2024
Gracie Ratliff