Gracie Rivas
Baytown,TX
Summary
Confident individual with strong communication, teamwork, and problem-solving strengths. Brings reliability, initiative, and positivity to new challenges. Eager to support team goals and contribute to workplace success. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
NIkki
Baytown, TX
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and payment options.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeting customers and making sure they receive good customer service.
- Help customers bag in a short timely-manner.
- Scanned all their items accurately , and efficiently.
- Worked well under-pressure.
- Patiently helped and assisted customers.
- Help train new associates, and verify their work ethic.
Barista/cook
Sarita
Baytown, TX
05.2024 - 09.2025
- Prepared and served high-quality coffee beverages while adhering to established recipes and standards
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety regulations
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly
- Operated espresso machines, grinders, and blenders efficiently to meet customer demands during peak hours.
- Making the orders accurately to the customers customizations.
- Properly handled prep food efficiently.
- Expertise in food safety.
- Be a cashier when it was needed.
- Memorized the menu thoroughly.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols
- Managed inventory levels of coffee supplies and ingredients to minimize waste and ensure product availability
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Robert E. Lee High School
Baytown, TXSkills
- Bilingual
- Active listener, and take feedback well
- Great customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Fast-learner ,and overachiever
- Reliability and punctuality
- Conflict resolution
- Self-motivated
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
NIkki
04.2025 - Current
Barista/cook
Sarita
05.2024 - 09.2025
High School Diploma -
Robert E. Lee High School