Gracie Rodriguez
Clovis,CA
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Clovis Community Medical Center
06.2024 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Certified Nursing Assistant
Palm Village Retirement Community
11.2023 - 06.2024
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques
- Built rapport with patients and families, providing emotional support during difficult times
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals
- Skilled at working independently and collaboratively in a team environment
Insurance Billing Clerk
Model Drug Inc.
11.2021 - 06.2023
- Responded to patients concerns and questions on daily basis
- Handled account payments and provided information regarding outstanding balances
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance
- Executed billing tasks and recorded information in company databases
- Used data entry skills to accurately document and input statements
- Managed invoicing and payment processing operations
Practice Manager
Aspen Dental
03.2019 - 05.2021
- Executes patient consults to ensure patients understand doctors prescribed treatment
- Conducts patient chart audits, performs handoff's between
- Educate patients about insurance benefits and discounts through insurance
- Resolves patient satisfaction issues and follows through on actions to eliminate those issues
- Manages the office staff, front office, back clinical and lab technicians to ensure the office is running effectively as a whole
- Partners with Doctor and Regional Manager to go over previous month's wins and opportunities within the office and set expectations for the next month for the office
- Partners with Doctor to actively recognize and reward the office team and individual awards
- Orders supplies and manages office inventories
- Completes administrative and reporting tasks such as payroll, incident reports and time off requests via ADP
Education
Associate of Science - Allied Health Pre-Nursing
Fresno City College
Fresno, CABusiness, Administration - Business Administration
Saint Leo University
Saint Leo, Fl05.2014
High School Diploma -
Leto High School
Tampa, FL05.2010
Skills
- Patient services
- Compassionate care
- Team collaboration
- Emotional support
- Emergency response
- Patient advocacy
- Basic nursing care
- Healthcare expertise
- Willingness to learn
- Teamwork and collaboration
Certification
CNA - Certified Nurse Assistant, 01278968
Timeline
Patient Care Technician
Clovis Community Medical Center
06.2024 - Current
Certified Nursing Assistant
Palm Village Retirement Community
11.2023 - 06.2024
Insurance Billing Clerk
Model Drug Inc.
11.2021 - 06.2023
Practice Manager
Aspen Dental
03.2019 - 05.2021
Business, Administration - Business Administration
Saint Leo University
High School Diploma -
Leto High School
Associate of Science - Allied Health Pre-Nursing
Fresno City College
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