Summary
Overview
Work History
Education
Skills
Timeline
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Gracie Scott

Cathedral City,CA

Summary

Caring and competent person experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.

Overview

4
4
years of professional experience

Work History

Waitress, Cashier, Cook

Downtown Deli & Custard Shoppe
04.2022 - 04.2023
  • Remained calm while dealing with difficult customers or during busy shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used cash registers and credit card machines to cash out customers.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress, Cashier, Cook, Barista

Sugar & Spice Laura’s Delights II
03.2021 - 11.2021
  • Remained calm while dealing with difficult customers or during busy shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used cash registers and credit card machines to cash out customers.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress, Cashier

Downtown Deli & Custard Shoppe
07.2019 - 09.2020
  • Remained calm while dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Education

High School Diploma -

Hermann High School
Hermann, MO
05.2023

Skills

  • Cleaning and Sanitizing
  • Time Management Skills
  • Issue Resolution
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Hospitality and Accommodation
  • Adaptable and Flexible
  • Product and Service Sales
  • Product Knowledge
  • Report Preparation
  • Customer Transactions
  • Work Task Prioritization

Timeline

Waitress, Cashier, Cook

Downtown Deli & Custard Shoppe
04.2022 - 04.2023

Waitress, Cashier, Cook, Barista

Sugar & Spice Laura’s Delights II
03.2021 - 11.2021

Waitress, Cashier

Downtown Deli & Custard Shoppe
07.2019 - 09.2020

High School Diploma -

Hermann High School

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Gracie Scott