Gracie Shumate
Cave Spring,GA
Summary
Dynamic and detail-oriented professional with extensive experience in cleaning and customer service, notably as a House Cleaner for Self Employed Services. Proven ability to maintain high sanitation standards while fostering strong client relationships. Skilled in surface disinfection and adept at managing high-pressure situations, ensuring exceptional service and satisfaction.
Overview
8
8
years of professional experience
Work History
House Cleaner
Self Employed Services
06.2019 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Restaurant Hostess
Johnnyspizzeria
02.2017 - 06.2017
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
Esthetics License -
Dalton Institute of Esthetics And Cosmetology
Dalton, Ga05.2024
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Surface sanitation
- Safe cleaning with chemicals
- Commercial and residential cleaning
- Surface disinfection
Timeline
House Cleaner
Self Employed Services
06.2019 - Current
Restaurant Hostess
Johnnyspizzeria
02.2017 - 06.2017
Esthetics License -
Dalton Institute of Esthetics And Cosmetology
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