Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracie Simcox

Ocala,FL

Summary

Proven track record of enhancing client satisfaction and streamlining operations, as demonstrated at Todd Keith where I leveraged my problem-solving and compassionate communication skills. Excelled in multitasking across diverse roles, achieving top performer status at Fairbanks Construction. Adaptable and dependable, with a commitment to ethical standards and continuous improvement. I've had many jobs, which means I know many skills!! I believe I would be a valuable asset to you!! Please give me the opportunity to work for you!! You won't be disappointed!! Thank you!!

Overview

30
30
years of professional experience

Work History

Caregiver

Todd Keith
Ocala, FL.
08.2022 - 08.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with daily living activities, running errands, and household chores.

Food Delivery Driver

DoorDash
Ocala, FL
06.2021 - 09.2023
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Fractured Back

Myself
Ocala, FL
02.2008 - 06.2021

Fractured my back in February of 2008 but I'm now able and willing to work hard!! Please give me a chance!!

Sunroom Sales Representative

Fairbanks Construction
Ocala,FL
05.2006 - 01.2008
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Law Enforcement Receptionist

Florida Fish and Wildlife Conservation Commission
Ocala, FL
08.2003 - 09.2006
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Waitress

Coffee Kettle
Ocala,FL
01.2005 - 05.2006
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Cashier

Publix
Ocala, FL
01.2005 - 05.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.

Grill Cook

McDonald's
Orange Park, FL
09.1994 - 10.1995
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Restocked stations and supplies during slower periods between rushes.

Cashier

Publix
Orange Park, FL
09.1994 - 09.1995

See above "Publix job in 2005 to 2006.".

Education

None - Cosmetology

Rickey's Cosmetology
Orange Park, FL

Diploma - All

Middleburg High School
Middleburg, FL
09.1994

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Multitasking and Organization
  • Housekeeping
  • Strong Ethics
  • Verbal and written communication skills
  • Flexible schedule and availability
  • Compassionate communication
  • Fast Learner

Timeline

Caregiver

Todd Keith
08.2022 - 08.2024

Food Delivery Driver

DoorDash
06.2021 - 09.2023

Fractured Back

Myself
02.2008 - 06.2021

Sunroom Sales Representative

Fairbanks Construction
05.2006 - 01.2008

Waitress

Coffee Kettle
01.2005 - 05.2006

Cashier

Publix
01.2005 - 05.2006

Law Enforcement Receptionist

Florida Fish and Wildlife Conservation Commission
08.2003 - 09.2006

Grill Cook

McDonald's
09.1994 - 10.1995

Cashier

Publix
09.1994 - 09.1995

None - Cosmetology

Rickey's Cosmetology

Diploma - All

Middleburg High School
Gracie Simcox