Gracie Smyth
Brooksville,FL
Summary
Dedicated Optometric Technician with expertise in customer service and technical assistance. Proven ability to conduct preliminary vision tests and coordinate patient care. Committed to enhancing patient experiences through effective communication and attention to detail.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Visionworks
Brooksville, FL
01.2023 - Current
- Conducted preliminary vision tests and assisted patients during eye exams.
- Instructed patients on proper use of contact lenses and eyeglasses.
- Maintained cleanliness and organization of testing area and equipment.
- Scheduled appointments and coordinated follow-up visits for patients efficiently.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Assisted with visual field testing, ocular photography, and optical coherence tomography.
Team Leader
Chipotle Grill
Brooksville, FL
07.2021 - 01.2023
- Led daily team meetings to ensure clear communication and role understanding.
- Resolved customer complaints effectively to enhance dining experiences.
- Offered training and support to keep team members motivated and working toward objectives.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Team Member
Spring hill 8
spring hill, FL
10.2020 - 07.2021
- Stocked shelves and ensured products were displayed correctly.
- Participated in team meetings to discuss operational improvements.
- Trained new team members on store procedures and customer service standards.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
Education
Esthetician License -
Benes Career Academy
Brooksville, FL02-2024
High School Diploma -
Hernando Eschool
Hernando County05-2023
Skills
- Ophthalmic imaging
- Contact lens fitting
- Patient record management
- Time management
- Follow-up coordination
- Appointment scheduling
- Vision testing
- Problem solving
- Stress management
Timeline
Optometric Technician
Visionworks
01.2023 - Current
Team Leader
Chipotle Grill
07.2021 - 01.2023
Team Member
Spring hill 8
10.2020 - 07.2021
Esthetician License -
Benes Career Academy
High School Diploma -
Hernando Eschool