Gracie Story
Lexington,KY
Summary
Dynamic professional with a strong background in customer service and appointment scheduling, honed at Sun Tan City. Proven ability to enhance client satisfaction through personalized product recommendations and effective problem-solving. Committed to maintaining high standards of cleanliness and organization, ensuring a welcoming environment for all clients.
Overview
5
5
years of professional experience
Work History
Sun Tan City Tanning Consultant
Sun Tan City
2025.01 - Current
- Educated clients on tanning products and services to enhance customer experience.
- Assisted in maintaining cleanliness and organization of tanning equipment and facilities.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Recommended personalized tanning solutions based on individual skin types and preferences.
Receptionist
Be Still Massage
2024.05 - 2024.08
- Greeted clients and provided exceptional customer service in a fast-paced environment.
- Managed appointment scheduling using salon management software to optimize booking efficiency.
- Answered phone calls and responded to inquiries, ensuring timely communication with clients.
- Maintained cleanliness and organization of reception area, enhancing client experience and comfort.
Secretary
Fleming County Board Of Education
2022.06 - 2022.07
- Managed daily office operations, ensuring efficient communication among staff and stakeholders.
- Organized and maintained confidential records, adhering to district policies and regulations.
- Assisted in scheduling meetings, coordinating logistics for events and appointments.
- Developed and implemented filing systems to enhance document retrieval efficiency.
Clerk
Industrial Field Maintence
2021.06 - 2021.07
- Processed and maintained accurate records of inventory and supplies.
- Assisted in scheduling maintenance tasks for equipment and machinery.
- Coordinated with team members to ensure timely completion of projects.
- Utilized computer systems to track work orders and service requests.
Education
Bachelor of Arts - Psychology
University of Kentucky
Lexington, KY2026-12
High School Diploma -
Fleming County High School
Flemingsburg, KY2023-05
Skills
- Appointment scheduling
- Data entry
- Appointment coordination
- Business opening and closing procedures
- Customer service
- Safety trained
- Cleaning and sanitizing
- Client relationship building
- Customer engagement
- Payment processing
- Client needs assessment
- Sales proficiency
- Product recommendations
- Investment product sales
- Cleaning & sanitation
- Strong work ethic
- Problem-solving
- Client satisfaction
- Shipping and receiving packages
- Product knowledge
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Sun Tan City Tanning Consultant
Sun Tan City
2025.01 - Current
Receptionist
Be Still Massage
2024.05 - 2024.08
Secretary
Fleming County Board Of Education
2022.06 - 2022.07
Clerk
Industrial Field Maintence
2021.06 - 2021.07
Bachelor of Arts - Psychology
University of Kentucky
High School Diploma -
Fleming County High School