Gracie Watkins
Salt Lake City,UT
Summary
Student Athlete with experience in team coordination, youth mentorship, and sportsmanship. Proven ability in customer service and sales, excelling in POS systems, cash handling, and maintaining store visual appeal. Bringing strong work ethic, business office certification, and exceptional customer service skills to advance career.
Overview
4
4
years of professional experience
Work History
Student Athlete
High School Volleyball and Lacrosse Team
06.2020 - 05.2024
- Worked with teammates to create a supportive atmosphere that encouraged growth, camaraderie, and sportsmanship.
- Helped out with youth camps by planning, fundraising, and teaching skills and rules to incoming athletes
- Volunteered at multiple tournaments involving: refereeing, concessions, score keeping, and book keeping
- Developed time management skills by balancing academic responsibilities with constant athletic commitments.
Server
First Watch
04.2024 - 08.2024
- Greeted, seated, and provided a full dining service to guests
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties as well as maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Rue21
02.2022 - 03.2023
- Built relationships with customers to encourage store loyalty.
- Achieved monthly sales and loyalty targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies including: returns, exchanges and refunds
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts - Business Management
University of Utah
Salt Lake City, UT05.2028
Skills
- Knowledge of Pickleball
- Organizing and running tournaments
- Knowledge of sports rules and regulations
- Strong work ethic
- Exceptional customer service
- Cash handling and sales expertise
- Business Office Specialist certified
Timeline
Server
First Watch
04.2024 - 08.2024
Sales Associate
Rue21
02.2022 - 03.2023
Student Athlete
High School Volleyball and Lacrosse Team
06.2020 - 05.2024
Bachelor of Arts - Business Management
University of Utah
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