Michael Mazza

• Demonstrated commitment through rigorous training and competition schedules.
• Collaborated with coaches to develop personalized training programs.
• Enhanced teamwork skills by participating in group practices and strategies sessions.
• Managed time effectively to balance academics and athletic responsibilities.
• Adapted quickly to changing game strategies under pressure.
• Provided peer mentorship to newer teammates, fostering skill development and confidence.
• Attended all practices, meetings, and workouts on time.
• Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
• Participated in community service projects connected to the athletics program, demonstrating commitment to social responsibility and character development.
• Developed strong mental focus and discipline through consistent participation in meditation or visualization exercises before competitions.
• Demonstrated effective communication skills as an ambassador for the athletics program at various school functions or recruitment events.
• Promoted physical health and injury prevention through proper stretching techniques, nutrition habits, and adherence to safety protocols.
• Increased team morale by demonstrating strong leadership skills and fostering a positive environment.

• Coordinated team schedules and logistics for tournaments and practice sessions.
• Managed communication between players, coaches, and support staff to enhance collaboration.
• Developed training programs to improve player performance and teamwork dynamics.
• Organized promotional events and community engagement activities to increase team visibility.
• Analyzed gameplay data to identify areas for strategic improvement and skill enhancement.
• Implemented feedback mechanisms to gather insights from players on team operations.
• Provided guidance and mentorship to players navigating their professional careers in esports.
• Cultivated an inclusive environment for all members of the esports organization through open communication channels and supportive policies.
• Increased fan engagement by developing creative initiatives that showcased the personalities of our players outside of competition settings.
• Assisted in content creation efforts, contributing ideas for promotional materials such as videos or interviews featuring the team''s players.
• Managed player contracts and negotiations, securing top talent for the organization.
• Maintained up-to-date knowledge of industry trends, game updates, and competitor strategies to provide expert advice to the team.
• Oversaw logistics for travel and accommodations during tournaments, allowing players to focus on their performance.
• Streamlined communication within the team, leading to increased collaboration and success in competitions.
• Maintained a healthy work-life balance among players by promoting wellness initiatives such as exercise routines or stress management techniques.
• Organized and oversaw special events such as birthday parties, tournaments and team-building activities.

• Developed and implemented operational strategies to enhance team productivity and efficiency.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Assisted Athletics Staff members with scorekeeping and statistics for game records and players to improve training.

• Scorekeeping involves multiple skills to ensure games, staff, and team needs are met. It's part of a larger team that operates alongside referees, hockey players, managers, and guest services. My duties included the following
• Operating music for games and specific hockey players
• Score board operating systems
• Communication with referees
• Maintaining the safety of everyone on the ice

• This job involves multiple positions and duties to provide excellent customer service. My goal was the happiness of our customers and efficiency with every task at hand. My duties included
• Distributing, sizing and organizing ice skates.
• Informing the public of rules, regulations on the ice.
• Aiding and assisting guests on the ice.
• Informing people which side of the ice they will be on.
• Maintaining cleanliness through the facility with minor janitorial work.
• Cash handling
• Food handling

• The purpose of this position was to handle incoming freight for Home Depot on a large team. As a team, we ensured the store and inventory were up to date and restocked before openings with many other duties included on the night shift. Duties in this position included but not limited to
• Loading and unloading shipments
• Transfer materials through the store inventory
• Pricing inventory
• Directing and assisting customers with their purchases
• Working with hazardous materials
• Maintaining the cleanliness of the store
• Stocking and organizing

This position focused on a passionate sales environment where we focused on our customer experience by building relationships with our guests and employees. The duties included

• Maintaining cleanliness of the store, including cases.
• Collaborated with team members to achieve sales targets and improve customer service outcomes.
• Participated in training sessions to enhance product knowledge and sales techniques.
• Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted customers in selecting fine jewelry, ensuring a personalized shopping experience.
• Educated clients on product features and benefits to enhance purchasing decisions.
• Managed inventory levels, performing regular counts and restocking as necessary.
• Maintained visual merchandising standards to promote brand image effectively.
• Processed transactions accurately using point-of-sale systems, ensuring smooth checkouts.

• Assisted in organizing promotional activities to boost brand awareness.
• Represented brand in various events, ensuring positive image and engagement.
• Adapted communication style for diverse audiences, enhancing interaction quality.
• Applied strong interpersonal skills to foster relationships with key stakeholders.
• Presented individual project on the mental health of deaf and hard of hearing communities negatively impacted by the COVID-19 pandemic safety measures and masking.
• Presented individual project on the negative mental health and human rights concerns of student athletes within the education system.
• Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.