Graciela Gaona
Dallas,TX
Summary
Highly skilled multitasker with a superior work ethic and strong teamwork, problem-solving, and organizational skills. Eager to take on any task to support the team and contribute to its success. Reputation for reliability and dedication is well-known, consistently delivering results through a hardworking and resourceful approach. Hardworking student bringing part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented nature, coupled with excellent observational, organizational, and communication skills, ensures excelling in any role undertaken.
Overview
3
3
years of professional experience
Work History
Year UP Intern- Professional Service Organization- Remote
Deloitte Internship
01.2024 - 07.2024
- Collaborated with Deloitte professionals on global scale (50+) to understand the scope of the project and ensure there was team alignment on project deadlines, roles, responsibilities, and task prioritization.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Enhanced team productivity by assisting with organization of project documentation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Capital One Summer Internship- Remote
Capital One Intern
06.2022 - 07.2022
- Collaborated in a team project, developing superior communication abilities
- Took part in virtual meetings through the platform of Zoom
- Contributed to the continuous improvement of Capital One's app by providing insightful feedback.
- Worked with the Capital One auto navigator app to enhance its functionality.
Gonzalez Restaurant- Hostess
Restaurant
05.2021 - 03.2022
- Prioritized creating a welcoming environment for all individuals
- Received and accurately processed takeout orders
- Directed and guided guests to their appropriate table assignments
- Offered support and information to satisfy customer needs
- Maintained composure in fast-paced environments, handling high-volume hours efficiently
- Utilized comprehensive understanding of various cuisines to establish trust and cultivate lasting partnerships with a diverse range of clients.
- Enhanced transaction processing procedures for improved efficiency and accuracy.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Certification - Business Administration
Dallas College
Dallas, TX08.2024
Certification - Business Operations Generalist
Dallas College
Dallas, TX08.2024
Business
Year Up
Dallas, TX08.2024
Skills
- Microsoft Excel Certified
- Microsoft Word Certified
- Microsoft PowerPoint Certified
- Professional Business Communication Certification
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Year UP Intern- Professional Service Organization- Remote
Deloitte Internship
01.2024 - 07.2024
Capital One Summer Internship- Remote
Capital One Intern
06.2022 - 07.2022
Gonzalez Restaurant- Hostess
Restaurant
05.2021 - 03.2022
Certification - Business Administration
Dallas College
Certification - Business Operations Generalist
Dallas College
Business
Year Up
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