Graciella Salinas
San Antonio
Summary
Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in the role.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Restaurant Hostess
Stout Signature
San Antonio, TX
05.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation systems to optimize seating efficiency and guest flow.
- Coordinated with servers and kitchen staff to facilitate smooth service operations.
- Cleaned and reset dining tables promptly to enhance guest experience.
- Assisted servers with food and drink delivery, ensuring timely service.
- Assisted kitchen staff by coordinating food preparation and maintaining cleanliness of workstations.
- Delivered exceptional service in fast-paced environment, ensuring timely order fulfillment and customer satisfaction.
Sales Associate
Bearfoot
San Marcos, TX
08.2025 - Current
- Assisted customers in product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store appearance and organized merchandise displays.
- Collaborated with team members to achieve daily sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Guest Experience Associate
Sea Life San Antonio
San Antonio, TX
06.2023 - Current
- Gave educational tours to guests, explaining marine life, particularly fish and aquatic habitats
- Engaged children with fun and informative lessons about sea animals
- Provided excellent customer service and helped maintain a positive guest experience
- Demonstrated leadership by guiding group tours and managing group interactions
- Delivered exceptional guest service through effective communication and problem-solving skills.
- Trained new associates on customer interaction protocols and operational procedures.
- Implemented feedback mechanisms to gather guest insights for service improvement initiatives.
Education
High School Diploma -
Highlands High School
San Antonio, TX01-2025
Skills
- Public Speaking
- Customer Service
- Leadership
- Teaching & Communication
- Teamwork
- Basic Cybersecurity Knowledge
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Greeting guests
- Active learning
Certification
Cybersecurity Fundamentals Certificate [April 2025]
LANGUAGES
English
Timeline
Restaurant Hostess
Stout Signature
05.2026 - Current
Sales Associate
Bearfoot
08.2025 - Current
Guest Experience Associate
Sea Life San Antonio
06.2023 - Current
High School Diploma -
Highlands High School