Gracita Moise
Fort Lauderdale,FL
Summary
Detail-oriented Security Officer with expertise in incident response, access control, and emergency communication. Known for delivering exceptional customer service and maintaining high alertness to ensure safety and security.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Fort Lauderdale, Florida
08.2023 - Current
- Responded promptly to alarms and incidents, ensuring effective resolution of issues.
- Collaborated with local law enforcement to ensure swift resolution during emergency situations.
- Delivered customer service while addressing visitor inquiries and concerns to enhance overall visitor experience.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
- Investigated suspicious persons or vehicles on premises and promptly contacted appropriate authorities to maintain safety.
- Remained vigilant and attentive during all shifts to ensure security and safety.
Front Desk Receptionist
Chiropractor Health
Oakland Park , Florida
01.2022 - 08.2023
- Greeted and assisted clients, ensuring a welcoming environment.
- Scheduled appointments, coordinating calendars and availability.
- Managed incoming calls, directing inquiries to appropriate parties.
- Handled client records, ensuring confidentiality and organization.
- Liaised with service providers, scheduling repairs and maintenance as necessary.
- Assisted with scheduling appointments for clients and visitors.
Education
High School Diploma -
Broward College
Fort Lauderdale, FL06.2016
Skills
Incident response
Access control
Surveillance monitoring
Emergency communication
Security reporting
Customer relationship management
Languages
English
Professional
French
Professional
creole
Professional
Education and Training
other
Certification
CPR
Timeline
Security Supervisor
Allied Universal Security Services
08.2023 - Current
Front Desk Receptionist
Chiropractor Health
01.2022 - 08.2023
High School Diploma -
Broward College