Gracy M. Meza
Weslaco,TX
Summary
Case Manager with 6+ years of experience in case management. Adept at handling high caseloads without sacrificing quality of care. Operates in high pressure environments within the nonprofit sector, specializing in program management, evidence-based treatment, behavioral analysis, and crisis intervention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager II
Deployed Services
11.2023 - 06.2024
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Case Manager Home Study and Post Release Services
Endeavors
05.2023 - 10.2023
- Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child's placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors.
- Ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains; Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal /juvenile justice, and child enrichment activities.
- Provide crisis intervention directly as needed, or connect family to services to ensure minor's safety and well-being in a crisis situation.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
ORR Age-Out/Age-Red Onsite Case Manager
Endeavors
12.2022 - 03.2023
- Coordinating case management services, family reunification, working closely with other agencies involved with minor’s care and ORR staff.
- Responsible for assessing needs of unaccompanied minor child in care, by developing Individual Service Plans, screening for Human Trafficking concerns, facilitating safe and documenting provision of services in child's case file.
- Oversee all aspects of Unaccompanied Child's (UC) case and provides release recommendations for safe and timely release in accordance with ORR requirements.
- Specialize in Age out and Age Redetermination
Social Worker
Jogan Health
10.2022 - 11.2022
- Shelter residents transition from shelter to more sustainable living solutions
- Advocate for families and provide support to clients manage their recovery
- Provided crisis counseling and intervention services to clients in emergency situations.
- Providing case management support to unaccompanied families displaced and impacted by natural disasters.
ORR Bilingual Onsite Case Manager
Loyal Source
07.2022 - 09.2022
- Coordinate case management and family reunification services for children ∙ Initiate and maintain direct contact with each child and child’s family while child is in ORR care.
- Oversee all aspects of Unaccompanied Child (UC) case and provides release recommendation for safe and timely release in accordance with ORR requirements.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Case Manager Qualified Mental Health Professional
Tropical Texas Behavioral
02.2018 - 07.2022
- Provide psychosocial rehabilitation to clients during crisis screenings and follow up on services.
- Provide skills/psychosocial rehabilitation to clients authorized for such services.
- Responsible for authorizing services, oversight of services and evaluating the effectiveness of authorized services.
- Performed client assessments and developed treatment plans.
- Case Management in assisting medical, social educational and other appropriate services.
- Provided clients with recommendations to community resources.
Social Work Intern
Lyford Middle School
08.2017 - 12.2017
- Build rapport with few groups of middle school students and elementary student to help develop their self-esteem, building leadership skills and set short- and long-term goals.
- Assist with administrative duties of middle school social worker and placing telephone calls to parents.
- Attend middle school social work meetings and accompany social worker during home visits.
- Advocate for student’s education, safety and well-being and assist and observe team meetings with teachers and administration.
Litigation Assistant
Law Office of Ezequiel Reyna Jr
10.2014 - 08.2017
- Performing administrative duties and assisting with legal tasks.
- Administrative duties such as making copies, filing, answering and directing phone calls and greeting clients.
- Coordinate appointments for attorneys and clients ∙ Manage legal documentation, e-filing court documents for attorneys, scheduling depositions, and generating reports.
Education
Master of Social Work - Social Work
University of Texas Rio Grande Valley
Edinburg, TXBachelor of Social Work - Social Work
University of Texas At Rio Grande Valley
12.2017
Associates of Social Work -
South Texas College
12.2015
Skills
- Skills & Certifications
- Experience in data entry, Microsoft Office (Word, Excel, PowerPoint, Outlook
- Verbal and Written Communication
- Cooperative and Team-Oriented
- Self-motivated and Goal-oriented
- Bilingual
Certification
∙ SBIRT (Screening, Brief Intervention, & Referral to Treatment) Certified
∙ Family and Protective Services: Reporting Suspected Abuse or Neglect of a Child Certification
∙CANS The Child and Adolescent Needs and Strengths
∙CPR/First Aid
Timeline
Case Manager II
Deployed Services
11.2023 - 06.2024
Case Manager Home Study and Post Release Services
Endeavors
05.2023 - 10.2023
ORR Age-Out/Age-Red Onsite Case Manager
Endeavors
12.2022 - 03.2023
Social Worker
Jogan Health
10.2022 - 11.2022
ORR Bilingual Onsite Case Manager
Loyal Source
07.2022 - 09.2022
Case Manager Qualified Mental Health Professional
Tropical Texas Behavioral
02.2018 - 07.2022
Social Work Intern
Lyford Middle School
08.2017 - 12.2017
Litigation Assistant
Law Office of Ezequiel Reyna Jr
10.2014 - 08.2017
Master of Social Work - Social Work
University of Texas Rio Grande Valley
Bachelor of Social Work - Social Work
University of Texas At Rio Grande Valley
Associates of Social Work -
South Texas College
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