Grady Howard
Summary
Accomplished Accounts Manager with a proven track record at Saint-Gobain Abrasives, adept in account and cash flow management. Excelled in fostering client relationships and leading teams to Platinum Elite Sales Club status. Skilled in resolving complex issues and strategic upselling, enhancing revenue and client retention. Expert in invoicing and client relationship building.
Overview
34
34
years of professional experience
Work History
Accounts Manager
Saint-Gobain Abrasives
02.2001 - 02.2021
Outside sales covering Pacific Northwest, Alaska, Hawaii. Top sales, Platinum Elite Sales Club.
- Trained junior account managers in best practices and industry standards, fostering a high-performing team culture.
- Maximized revenue through strategic upselling of products or services to existing clients.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
Accounts Manager
Vision-Aire Corp
05.1987 - 02.2001
Territory covered, Continental United States.
- Strengthened relationships with key clients, leading to increased repeat business.
- Trained junior account managers in best practices and industry standards, fostering a high-performing team culture.
- Maximized revenue through strategic upselling of products or services to existing clients.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
Education
Automotive Painting
Rhode Island Trade Shops School
Providence, RI06-1973
Skills
- Account management
- Cash flow management
- AP and AR management
- Invoicing
- Customer relationships
- Client relationship management
- Client relationship building
- Account developmenth
Timeline
Accounts Manager
Saint-Gobain Abrasives
02.2001 - 02.2021
Accounts Manager
Vision-Aire Corp
05.1987 - 02.2001
Automotive Painting
Rhode Island Trade Shops School
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