Sophia Valsler
Apple Valley ,MN
Summary
I have now been a barista manger at caribou coffee for 3 years, I have absolutely loved this but am excited to move on and achieve that dream job of being a pet groomer with the love for animals that I have!
Overview
4
4
years of professional experience
Work History
Grocery Stocker
Fresh Thyme
09.2021 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
Shift Leader
Caribou Coffee
Eagan, MN
02.2022 - 02.2025
- Cleaned up bar area, dishes, moping and restocking
- Lifting heavy objects
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Hot Topic
Burnsville, MN
03.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Minnesota Online High School
Saint Paul, MN06.2024
Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Shelf organization
- Sales support
- Positive attitude
- Willing to learn
- Friendly and personable
- Customer assistance
- Customer service
- Flexible schedule
- Energetic and outgoing
Accomplishments
I would say that my biggest accomplishment in life was getting that opportunity to graduate high school early and start working a full time job at the age of 16, then by the age of 18 being promoted to shift lead!
Timeline
Shift Leader
Caribou Coffee
02.2022 - 02.2025
Grocery Stocker
Fresh Thyme
09.2021 - Current
Sales Associate
Hot Topic
03.2021 - 08.2021
High School Diploma -
Minnesota Online High School