Grady Tremel
West Fargo
Summary
Dynamic professional with experience at Hornbachers Foods, excelling in technical support and customer assistance. Proven ability to enhance service quality through collaboration and attention to detail. Recognized for effectively resolving equipment issues, and training new team members.
Overview
3
3
years of professional experience
Work History
Self Checkout Host
Hornbachers Foods
West Fargo
08.2025 - Current
- Assisted customers with self-checkout equipment and provided technical support.
- Monitored transactions to ensure accurate scanning and payment processing.
- Resolved customer issues related to checkout processes and equipment malfunctions.
- Greeted customers and provided assistance with the self-checkout process.
Cashier
Hornbachers Foods
West Fargo
07.2022 - 08.2025
- Collaborated with team members to improve service quality.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained a clean and organized checkout area.
- Trained new cashiers on operational procedures and systems.
Education
High School Diploma -
West Fargo Highschool
West Fargo, ND05-2024
Mechanical Engineering
North Dakota State University
Fargo, NDSkills
- Technical support
- Equipment troubleshooting
- Customer assistance
- Service quality improvement
- Collaborating with coworkers
- Attention to detail
Goals
- Use what I have learned in my Mechanical Engineering education to complete tasks and collaborate with others in order to be a productive employee.
Accomplishments
- 3rd place Tri College Math Competition
- Deans List
References
References available upon request.
Timeline
Self Checkout Host
Hornbachers Foods
08.2025 - Current
Cashier
Hornbachers Foods
07.2022 - 08.2025
High School Diploma -
West Fargo Highschool
Mechanical Engineering
North Dakota State University
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