Graeham Jones
Nashville,TN
Summary
Dynamic Fleet Management Specialist with extensive experience in supervising daily operations and aligning business needs to develop effective improvement plans. Proven expertise in defining and implementing transportation strategies, identifying improvement opportunities, and leading teams to success. Demonstrated ability to enhance operational efficiency and drive projects that elevate service quality. Aiming to leverage this skillset as a Senior Manager of Transportation to contribute significantly to organizational growth.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Western Express Trucking
Nashville, TN
09.2022 - Current
- Manage and lead 4 team members, while overseeing 200 trucks.
- Manage daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Conducted training sessions on job functions for new hires
- Provided support to other departments as needed to meet organizational goals.
- Forecast available shipments and inbound trucks, and communicate any issues and opportunities with internal departments and customers.
- Support driver managers through delivery status reviews
- Facilitate clear communication regarding shipments with both customers and driver managers
- Manage multi-site fleet operations and lead fleet managers to deliver results that include tractor utilization and safety compliance
- Prioritize loads by time schedule and driver availability that align within their DOT hours of service and regulations.
- Coordinated shipment assignments to align with customer and driver needs
- Reviewed and maintained DOT regulatory standards for fleet operations
Senior Fleet Manager
Western Express Trucking
Nashville, TN
01.2020 - 09.2022
- Managed 55-65 trucks, including the top performing fleet based on yearly average in mileage and revenue
- Conducted training sessions for incoming managers in AS400 logistics software
- Communicated with upper management and drivers to build lasting relationships.
Fleet Manager
Western Express Trucking
Nashville, TN
12.2016 - 01.2020
- Managed 40-45 flatbed trucks, while maintaining effective communication within the fleet and across all internal departments
- Maintained high utilization for each truck on a weekly basis – 2,200 miles/$3,200 revenue per truck
- Reviewed driver logs for accuracy and compliance with regulations.
- Worked with fuel and safety teams to maintain DOT compliance for drivers
- Oversaw scheduling by monitoring ETA and PTA for all deliveries.
- Ensured timely shipping and delivery of loads
Administration Caller
Murfreesboro City Schools
Murfreesboro, TN
05.2009 - 12.2016
- Produced data reports using Procare software
- Addressed inquiries raised by customers
- Developed positive relationships with customers while providing excellent service.
- Developed instructional materials each week
- Oversaw groups of up to 35 children
- Maintained comprehensive records of customer communications, including transaction details.
Education
Bachelor of Science - Agribusiness and Business Administration
Middle Tennessee State University
05-2015
Skills
- Risk Management
- Logistics Coordination
- Performance Monitoring
- Safety Oversight
- Transportation management
- Project and program management
- Leadership and influence
- Innovative problem solving
- Strong analytical skills
- Cross-collaboration
- High-profile communication
- Ability to work in an ambiguous and fast paced environment
- Efficient decision making
- Strong relationship building
- Well-organized and strong attention to detail
- Proficient with Microsoft Office Suite, AS400, PC miler and EFS software
Education and Training
other
Timeline
Operations Supervisor
Western Express Trucking
09.2022 - Current
Senior Fleet Manager
Western Express Trucking
01.2020 - 09.2022
Fleet Manager
Western Express Trucking
12.2016 - 01.2020
Administration Caller
Murfreesboro City Schools
05.2009 - 12.2016
Bachelor of Science - Agribusiness and Business Administration
Middle Tennessee State University