Graeson Brickner
Carlisle,PA
Summary
Dynamic IT Consultant with a proven track record at Destiny Dairy Bar, enhancing technology solutions to drive business growth. Skilled in software installation and remote support, I excel in simplifying management interfaces while fostering team collaboration. My proactive approach ensures optimal system performance and client satisfaction.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Line Cook
Lehigh Valley Restaurant Group
02.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
IT Consultant
Destiny Dairy Bar
02.2023 - Current
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Contributed to project cost estimates and budgets based on assessment of client needs.
IT Technical Support Intern
Prelude Services
06.2023 - 08.2023
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
- Monitored system performance to identify potential issues.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06-2025
Certification - Computer Programming
Cumberland Perry Area Career And Technical Center
Mechanicsburg06-2025
Skills
- Software installatione
- Ticketing systems
- Remote support
- Device management
- Hardware configuration
- Desktop support
Certification
Certified Python Entry Level Programmer - 2023
Timeline
Line Cook
Lehigh Valley Restaurant Group
02.2024 - Current
IT Technical Support Intern
Prelude Services
06.2023 - 08.2023
IT Consultant
Destiny Dairy Bar
02.2023 - Current
High School Diploma -
Cumberland Valley High School
Certification - Computer Programming
Cumberland Perry Area Career And Technical Center
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