Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Graham Copeland

Chattanooga,TN

Summary

Skilled Trainer from Chick-fil-A with a background in engineering and manufacturing, interest in automotive engineering and advanced training methods. Demonstrated expertise in enhancing customer service training and time management abilities, ensuring team efficiency and reliability. Achieved significant improvements in new hire performance and guest satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Trainer

Chick-fil-A
Bartlett, TN
12.2021 - Current
  • At Chick-fil-A, I was given the task of training our new hires. This position included teaching and explaining new trainees to prepare beverages, take orders, and make desserts.
  • I was also given the task to ensure that our team members stay on task by politely serving every guest.

Education

Bachelor of Science - Mechanical Engineering

University of Tennessee At Chattanooga
Chattanooga, TN
05-2028

Skills

  • Engineering
  • Manufacturing
  • Computer technology
  • Time management abilities
  • Training Methods
  • Reliability
  • Customer Service training

Affiliations

  • Competitive Bowler
  • Club Ultimate Frisbee
  • Bible Study with Campus Crusades Ministry
  • Mission Trips with Mission Church
  • Assisting at STEM fairs

Languages

English
Native/ Bilingual
Spanish
Limited

Certification

  • OSHA Certified

Timeline

Trainer

Chick-fil-A
12.2021 - Current

Bachelor of Science - Mechanical Engineering

University of Tennessee At Chattanooga

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Graham Copeland