Monitored operational and security procedures for over 230 computers and user accounts in Microsoft and Google Administrator.
Developed, supported and managed company dial plan utilizing 140 phone systems.
Tested and supported data logger hardware for vaccine refrigerators.
Supported global network users with connectivity, VPN, and access issues.
Traveled to remote office locations to conduct system maintenance and support.
Intern
Ft Moore
10.2023 - 12.2023
Assisted IT team members by crafting project research material for implementation.
Supported IT department in handling technology rollout and maintenance.
Delivered assistance and support for team-based IT projects.
Parachute Rigger
Army National Guard
12.2020 - Current
Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
Packed and rigged personnel parachutes
Monitored inventory levels to report on shortages or excess.
Cleaned and maintained production area and equipment.
Floor Manager
Maple Ridge Golf Club
03.2022 - 11.2023
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Maintained office PCs, networks and mobile devices.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw supply restocking, area cleaning, and product organization.
Maintenance
Maple Ridge Golf Club
06.2015 - 12.2020
Performed ongoing golf course maintenance activities.
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
Associate of Applied Science - Network Administrator
Columbus Technical College
Columbus, GA
12.2019
Technical Diploma - Network Administration
Columbus Technical College
Columbus, GA
12.2019
Associate of Applied Science - Technical Studies
Columbus Technical College
Columbus, GA
12.2019
Skills
Healthcare Software Administration (ECW)
PBX Phone Systems architecture
Microsoft Administrator
Google Administrator
Active Directory
Kali Linux
Computer Hardware/Cable repairs
Certification
ITF+ (CompTIA)
Networking + (CompTIA)
EJPT (INE)
Security+ (CompTIA)
Accomplishments
Eagle Scout
Airborne
Timeline
Network Technician
Zoe Pediatrics
12.2023 - Current
Intern
Ft Moore
10.2023 - 12.2023
Floor Manager
Maple Ridge Golf Club
03.2022 - 11.2023
Parachute Rigger
Army National Guard
12.2020 - Current
Maintenance
Maple Ridge Golf Club
06.2015 - 12.2020
Associate of Applied Science - Network Administrator
Columbus Technical College
Technical Diploma - Network Administration
Columbus Technical College
Associate of Applied Science - Technical Studies
Columbus Technical College
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