Graham Long
Charleston,SC
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities to provide optimal solutions for customers. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
Work History
Operations Manager
Carolina Time And Parking Group
10.2015 - Current
- Supervised operations staff and ensured employee compliance with company policies and procedures.
- Configured and maintained cloud based automated parking systems for municipalities and private entities.
- Designed and installed access control solutions for residential and commercial properties
- Installed and maintained CCTV systems with remote viewing access for commercial and municipal facilities
- Managed inventory and supply chain to achieve timely and accurate delivery and installation of equipment and parts.
- Developed and maintained relationships with external vendors and suppliers.
Facilities Site Manager
Smart Stop Self Storage
12.2013 - 11.2015
- Promoted rentals of storage units through telephone and in-person inquiries.
- Complete daily walk thru inspections, checking locks and cleaning units as needed.
- Maintained facility gates, CCTV systems, roller doors, and various other equipment. Kept exterior areas and grounds attractive and free of debris.
- Contacted tenants for issues such as past due accounts, auction notification, concerns with units, etc.
- Conducted limited retail sales following proper cash management procedures
Education
Bachelor of Science - Health Administration
University of North Florida
Jacksonville, FLSkills
- System Troubleshooting
- Project Management
- Work Planning and Prioritization
- Installation and Repair
- Cost Control
- Operations Monitoring
Timeline
Operations Manager
Carolina Time And Parking Group
10.2015 - Current
Facilities Site Manager
Smart Stop Self Storage
12.2013 - 11.2015
Bachelor of Science - Health Administration
University of North Florida
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