Ricky Dearman
Saint George
Summary
A seasoned Operations Manager with a proven track record at Climate Control Heating and Air, I excel in enhancing operational efficiency and employee performance. Leveraging expertise in technical troubleshooting and team leadership, I've significantly improved customer satisfaction and streamlined supply chain operations, embodying professionalism and a commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Climate Control Heating and Air
02.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Lead Installer
Element Heating and Cooling
05.2021 - 02.2022
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Lead Installer
Excel Mechanical Systems
01.2020 - 05.2021
- Mentored junior installers, fostering a positive learning environment for skill development.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Loaded and unloaded building materials used for construction.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
Lead Installer
Mount Rose Heating and Air
04.2019 - 10.2019
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Operated tools, equipment, and machinery according to safety standards.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
HVAC Technician
Couts Heating And Cooling
01.2016 - 03.2019
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Education
High School Diploma -
Heritage High School
Menifee, CA06-2013
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Inventory management
- Operations oversight
- Employee motivation
- Performance monitoring
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
Timeline
Operations Manager
Climate Control Heating and Air
02.2022 - Current
Lead Installer
Element Heating and Cooling
05.2021 - 02.2022
Lead Installer
Excel Mechanical Systems
01.2020 - 05.2021
Lead Installer
Mount Rose Heating and Air
04.2019 - 10.2019
HVAC Technician
Couts Heating And Cooling
01.2016 - 03.2019
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
High School Diploma -
Heritage High School
Similar Profiles
Brandon FranzBrandon Franz
Sales Professional & General Manager at Climate Control Heating and Air / GreenboxSales Professional & General Manager at Climate Control Heating and Air / Greenbox
Troy HalstensonTroy Halstenson
Founder/Owner/Operator at Performance Air And Heating/Climate ControlFounder/Owner/Operator at Performance Air And Heating/Climate Control
John RichmondJohn Richmond
Sales Manager at Climate Control Heating and CoolingSales Manager at Climate Control Heating and Cooling