Graham Watson-Ringo
San Antonio,TX
Summary
A strategic leader with extensive experience in digital media, market analysis, and community engagement. Proven track record in developing sustainable growth strategies, managing complex projects, and securing significant philanthropic support. Committed to fostering diverse and inclusive media ecosystems.
Overview
6
6
years of professional experience
Work History
Vice President of Success and Growth
News Revenue Hub
- Current
- Leadership and OKR Management: Set and oversaw team OKRs and goals, regularly reporting progress to the leadership team, and synthesized clear Hub priorities in collaboration with the Chief Product Officer
- Market Expansion and Analysis: Analyzed the news ecosystem to identify unaddressed markets, developed market readiness in new customer segments, and expanded the paid SaaS customer base
- Strategic Growth Initiatives: Developed and executed acquisition pipelines for SaaS users, leading to increased user adoption and upgrades, while piloting revenue-generating projects for light consulting
- Customer Success Management: Ensured the Success Team delivered high-quality support to customers, maintaining open communication on customer health and lead generation
- Stakeholder Engagement: Presented thought leadership at industry conferences, advising clients on best offerings, and translating customer needs into features for the SaaS product roadmap
- Team and Project Oversight: Managed the Success Team, including setting strategies, hiring, and performance appraisal, while optimizing processes for scalability and cost-effectiveness.
Senior Director
News Revenue Hub
11.2023 - Current
- Led the development of growth and sustainability strategies for over 70 newsrooms, including market assessments and community listening programs
- Developed relationships with industry-leading partners and secured significant funding to support new initiatives
- Managed complex projects, ensuring high-quality deliverables and effective communication across multiple teams.
Managing Editor
San Antonio Report
01.2021 - 11.2023
- Directed a newsroom of 15, leading the creation of an analytics-driven editorial strategy that significantly increased audience engagement
- Implemented community listening tools to identify and address local information needs, resulting in a 50% increase in unique users year-over-year.
Executive Producer for Subscription Digital
San Antonio Express-News
06.2018 - 01.2021
- Revamped the digital strategy to increase audience engagement, achieving a 34% increase in unique users and a 39% increase in page views
- Led the recruitment and management of a highly skilled digital team, enhancing the overall user experience through innovative content and design.
Education
Bachelor of Journalism -
University of Missouri - Columbia
05.2022
Executive Program in News Innovation and Leadership - undefined
CUNY Craig Newmark Graduate School of Journalism
05.2021
Skills
- Data Analysis
- Digital Email Marketing
- Content Management Systems
- Project Management
- Google Products
- Microsoft Office
- Community Engagement
- Strategic Fundraising
- Budget Management
Accomplishments
- Named one of 14 Local News Leaders Who Are a Shining Example to the Field by the Knight Foundation
- Online News Association Board Member (2022)
- APSE Diversity Management Fellow (2015)
- APSE Sports Journalism Institute (2002)
Timeline
Senior Director
News Revenue Hub
11.2023 - Current
Managing Editor
San Antonio Report
01.2021 - 11.2023
Executive Producer for Subscription Digital
San Antonio Express-News
06.2018 - 01.2021
Vice President of Success and Growth
News Revenue Hub
- Current
Bachelor of Journalism -
University of Missouri - Columbia
Executive Program in News Innovation and Leadership - undefined
CUNY Craig Newmark Graduate School of Journalism
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