Lisa Rother
Yukon
Summary
Dynamic leader with a proven track record of driving revenue growth, enhancing customer engagement, and leading cross-functional teams. Expert in nursing practice, market strategy, and driving operational efficiency. Adept at data analysis and fostering collaborative relationships to support organizational goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Vice President, Growth and Customer Success
Medically Home/Dispatch Health
07.2024 - Current
- Drove program volume and revenue growth while optimizing operational performance.
- Led customer success team to enhance operational efficiency and clinical quality.
- Managed C-suite relationships, negotiating contract terms to support strategic initiatives.
- Served as strategic advisor and escalation point for customer engagements.
Senior Director, Strategic Market Operations
Medically Home
03.2023 - 06.2024
- Collaborated with customers to devise and implement strategies for market growth and goal achievement.
- Managed program profit and loss to ensure financial sustainability.
- Built and maintained a service provider network to enhance healthcare delivery.
- Optimized operational workflows and logistics to support reliable and efficient acute healthcare services, delivered within the home.
Director, Hospital at Home
INTEGRIS Health
07.2021 - 02.2023
- Led cross-functional teams to design and implement the state's first hospital-at-home program.
- Achieved rapid admission ramp-up, with over 500 admissions in less than one year.
- Engaged commercial payers and the state Medicaid program leaders to expand access to additional patient populations throughout the Oklahoma City Metro area.
Director, Business Development
INTEGRIS Health
06.2020 - 07.2021
- Managed and led business development and corporate wellness specialists to boost patient volumes and market share in Oklahoma.
- Developed corporate partnerships for innovative health and wellness programs to enhance service offerings.
- Led the health systems' community partnerships to provide COVID vaccines and infusion clinics in Oklahoma City.
System Administrative Director, Clinical Education, Health Careers, clinical Recruitment and Retention, Diabetes Education Departments
INTEGRIS Health
04.2005 - 06.2020
- Led interdisciplinary teams to design, implement, evaluate, and optimize clinical education programs.
- Managed clinical educators for effective recruitment, retention, and workforce pipeline initiatives.
- Directed multiple continuous improvement teams focused on clinical safety and quality.
- Led cross-functional teams to drive nursing practice and retention improvements, resulting in 3 ANCC Magnet and 6 Pathway to Excellence designations at OKC metro hospitals.
Health Career, Recruitment, Retention Consultant
INTEGRIS Health
12.2001 - 04.2005
- Lead interdisciplinary teams to design, implement, evaluate and optimize recruitment, retention and clinical workforce pipeline programs, driving down nursing turnover to single digit and vacancy rates less than 5%.
Surgery Value Analysis Manager
INTEGRIS Baptist and Southwest Medical Centers
10.1999 - 12.2001
- Collaborated with surgeons and led interdisciplinary teams to develop, implement, evaluate, and optimize the standardization and efficient use of surgical equipment and supplies.
- Reduced cost per case through the evaluation of overall product effectiveness and reduction of waste.
Clinical Director, Thoracic ICU & IMC
INTEGRIS Baptist Medical Center
07.1998 - 10.1999
- Spearheaded the design and implementation of Oklahoma’s inaugural Thoracic Intermediate Care Unit.
- Managed operations of the Thoracic Intensive Care and Intermediate Care Unit with oversight of over 125 employees.
- Drove practice improvements, reducing length of stay and achieving 90th percentile patient satisfaction.
Clinical Consultant, Clinical Education
INTEGRIS Health
08.1994 - 07.1998
- Evaluated, designed, and executed clinical onboarding programs, certification programs, and competency educational plans across various clinical practice settings including pediatrics, obstetrics, gynecology, intensive care, and step-down units.
Staff RN, ICU and PACU
INTEGRIS Health, Baptist Medical Center
05.1989 - 08.1994
- Managed the nursing care for patients in the Thoracic Intensive Care Unit and Post-Anesthesia Care Units, including the recovery of immediate post-op heart surgery, burn and transplant patients.
Charge RN
Okarche Memorial Hospital
05.1989 - 08.1990
- Supervised and administered nursing care for patients in critical access hospital, including Emergency Department, Surgery, Post Anesthesia Care, Obstetrics, Medical Surgical, and Telemetry.
Education
MASTER’S DEGREE - HEALTH CARE ADMINISTRATION
University of Oklahoma
05.2000
BACHELOR’S DEGREE - NURSING
University of Oklahoma
05.1994
ASSOCIATES DEGREE - NURSING
Redlands Community College
05.1989
Skills
- Revenue growth
- Contract negotiation
- Market strategy
- Program management
- Customer engagement
- Data analysis
Affiliations
- Oklahoma Nurses Association, Vice President and Board member, 08/01/23 to Present
- Clinical Practice Committee, 2009 to Present
- BSN in 10 Task Force, 2009
- Nurse Residency Task Force, Co-chair, 2010 to 2014
- Future of Nursing, Oklahoma Coalition, Co-chair for Nurse Residency Task Force, 10/01/10 to 2014
- Nursing Education & Service Administration, Chairman, 2008
- Oklahoma Healthcare Workforce Center, 2007 to 2014
- American Nurses Association, 2005 to Present
- American and Oklahoma Organization of Nurse Executives, 2006 to Present
- Association for Nursing Professional Development, 2004 to Present
Certification
- Registered Nurse Licensure, Multistate, 07/01/89 to Present
- ANCC Board Certification in Nursing Professional Development, 07/01/05 to Present
Professional Presentations And Posters
Improving Communication through an Internal Nursing Website, National Teaching Institute/American Association of Critical Care Nurses, 05/01/06, Increasing National Certifications Among Bedside Nurses: Removing the Barriers, National Teaching Institute/American Association of Critical Care Nurses, 05/01/06, The Power of Partnership - Increasing RN Program Capacity, Oklahoma Nurses Association Annual Convention, 11/01/06, Quest for Quality: Improving Outcomes through Evidence-Based Practice, 05/01/06, Growing Our Own: Establishing a Preceptor Mentor Program, 10/01/02, Virtual Nursing: A Dual Solution for Patients and the Profession, Oklahoma Nurses Association State Convention, 09/28/24, ONA/OONE Academic and Clinical Partnership Annual Meeting: Patient Care Redefined, 06/02/23, Developing a Statewide Nurse Residency Program, 10/26/11, Advancing Critical Thinking and Decision-Making Skills, 07/01/09, 07/01/08, 07/01/07, 08/01/07, Integrating Simulation Into Orientation Activities, 06/03/09
Honors And Awards
- Daisy Award for Extraordinary Nursing Leadership, 2022
- Oklahoma Nurses Association Excellence in Nursing Administration, 2017
- March of Dimes Nurse of the Year, Leadership/Management, 2013
- INTEGRIS Guardian Angel Recognition, 2008, 2010, 2012, 2015
- Team Excellence Award - Magnet Steering Committee, 2007, 2012
- Team Excellence Award - Pathway to Excellence Steering Committees, 2015, 2016
- Team Excellence Award - Retention, 2001
- Outstanding Leadership in Nursing Education, OUCN Leadership Ceremony, 2007
- American Diabetes Association Service Award - Outstanding Chairperson (Top Fundraiser), 2000, 1999
Timeline
Vice President, Growth and Customer Success
Medically Home/Dispatch Health
07.2024 - Current
Senior Director, Strategic Market Operations
Medically Home
03.2023 - 06.2024
Director, Hospital at Home
INTEGRIS Health
07.2021 - 02.2023
Director, Business Development
INTEGRIS Health
06.2020 - 07.2021
System Administrative Director, Clinical Education, Health Careers, clinical Recruitment and Retention, Diabetes Education Departments
INTEGRIS Health
04.2005 - 06.2020
Health Career, Recruitment, Retention Consultant
INTEGRIS Health
12.2001 - 04.2005
Surgery Value Analysis Manager
INTEGRIS Baptist and Southwest Medical Centers
10.1999 - 12.2001
Clinical Director, Thoracic ICU & IMC
INTEGRIS Baptist Medical Center
07.1998 - 10.1999
Clinical Consultant, Clinical Education
INTEGRIS Health
08.1994 - 07.1998
Staff RN, ICU and PACU
INTEGRIS Health, Baptist Medical Center
05.1989 - 08.1994
Charge RN
Okarche Memorial Hospital
05.1989 - 08.1990
MASTER’S DEGREE - HEALTH CARE ADMINISTRATION
University of Oklahoma
BACHELOR’S DEGREE - NURSING
University of Oklahoma
ASSOCIATES DEGREE - NURSING
Redlands Community College
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