Graison White

• Oversaw daily operations of waterpark, supervising staff, managing guest services, enforcing safety protocols, and coordinating maintenance.
• Managed a team of lifeguards, attendants, and support staff, ensuring high performance through training, scheduling, and ongoing leadership.
• Developed and implemented operational procedures to maximize guest satisfaction and operational efficiency.
• Enforced health and safety regulations in accordance with local, state, and federal guidelines.
• Conducted in-services to keep staff updated on current practices and ensure proper lifesaving techniques.
• Delivered exceptional customer service, resolving guest issues professionally and efficiently.
• Executed daily opening and closing tasks to maintain smooth operations.

· Monitored swimming areas to ensure the safety of all patrons by enforcing rules and responding promptly to emergencies.

· Supervised aquatic activities, ensuring safety by regulating equipment entry and monitoring patron activity.

· Conducted daily inspections of pool facilities and equipment, maintaining a safe and clean environment for patrons.

· Maintained certifications in CPR, First Aid, and Lifeguarding through regular training and recertification.

· Delivered customer service by answering questions, providing safety instructions, and addressing guest concerns.

Monitored health and safety protocols to promote a positive experience for all patrons.

Collaborated with lifeguards and supervisors to streamline operations during shifts.

• Managed the children's daily routines, such as meal times, bath times, and bedtimes.
• Collaborated with parents to ensure consistent care and communication regarding children's needs.
• Developed strong relationships with the children and their families.
• Transported children to and from school, doctor appointments and extracurricular activities.
• Performed housekeeping tasks, including cleaning, laundry, and grocery shopping, to maintain a safe and organized environment.

· Led swim lessons for youth ages 4-14, tailoring instruction to individual needs to enhance skill development and confidence in the water.

• Designed engaging swim lesson plans for various skill levels.
• Instructed individuals in swimming techniques and safety protocols.
• Monitored student progress and provided constructive feedback during lessons.

• Monitored water attractions and ride entry/exit points to ensure guest safety and compliance with park rules.
• Assisted guests with ride instructions, safety procedures, and park information to ensure a safe and enjoyable experience.
• Assisted lifeguards and staff during emergencies by clearing areas, directing guests, and managing crowd control.
• Performed routine safety checks on ride equipment and reported any issues to supervisors promptly.
• Followed all safety and operational procedures to uphold the park’s high standards for guest safety and satisfaction.
• Delivered exceptional customer service by promptly answering questions, resolving guest concerns, and providing directions throughout the park.
• Maintained cleanliness of assigned areas, including walkways, seating areas, and attraction queues.

• Guided and cared for children ages 5-12, providing engaging activities, healthy meals, and emotional support to foster well-being
• Cared for 7-year-old boy with non-verbal Autism, facilitating daily activities to promote comfort and engagement
• Provided special accommodations for a child with Down syndrome to ensure their well-being and inclusion in activities
• Assisted with learning activities, social skills development, and physical exercise to enhance overall growth and well-being
• Provided part-time childcare for a family in Bellbrook

• Greeted customers with a smile, delivering outstanding service in fast-paced environment
• Supported front and back of house teams, enhancing operational efficiency during peak hours
• Upheld sanitary and safety requirements, ensuring clean and safe dining environment