Kemetris Yelder
Prattville
Summary
Dynamic Property Manager with a proven track record at Dlh Properties, excelling in tenant relations and operational efficiency. Skilled in property inspections and business development, I foster strong client relationships while implementing effective marketing strategies that significantly reduce vacancy rates. Exceptional communication and multitasking abilities drive my success in enhancing resident satisfaction.
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
7
7
years of professional experience
Work History
Property Manager
Dlh Properties
Millbrook, AL
02.2024 - Current
- Managed tenant relations, addressing inquiries and resolving issues to enhance satisfaction.
- Oversaw property maintenance schedules, coordinating repairs and ensuring compliance with safety regulations.
- Conducted property inspections regularly, identifying areas for improvement and initiating timely interventions.
- Developed marketing strategies to attract new tenants, resulting in reduced vacancy rates.
- Coordinated tenant communications and resolved issues promptly to enhance resident satisfaction.
- Managed lease agreements and ensured compliance with property regulations and policies.
- Developed and implemented property management systems to enhance operational efficiency.
- Oversaw tenant relations, addressing concerns and fostering positive communication.
- Accomplished multiple tasks within established timeframes.
Leasing Agent
DEL Development Group
Montgomery AL.
07.2023 - 02.2024
- Conducted property tours and showcased apartment features to prospective tenants.
- Managed leasing paperwork, ensuring accuracy and compliance with regulatory requirements.
- Developed strong relationships with residents, addressing inquiries and resolving issues promptly.
- Collaborated with marketing team to develop promotional materials, enhancing community visibility.
- Processed orders and returns accurately, ensuring customer satisfaction and operational efficiency.
- Trained new staff on company policies, procedures, and customer service best practices.
- Conducted follow-up calls to ensure resolution of issues and reinforce strong customer relationships.
Teller
Navy Federal Credit Union
Montgomery AL.
08.2019 - 12.2019
- Assisted members with account inquiries, providing exceptional customer service and resolving issues promptly.
- Processed member transactions accurately and efficiently, ensuring compliance with credit union policies.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Education
Bachelor of Science - Business Communication
Troy University
Troy, AL08-2019
Skills
- Marketing and advertising
- Contract negotiation
- Adaptable
- Creative and adaptable
- Administrative leadership
- Skilled multi-tasker
- Software utilization
- Preventive Maintenance
- Exceptional oral and written communication skills
- Property management
Timeline
Property Manager
Dlh Properties
02.2024 - Current
Leasing Agent
DEL Development Group
07.2023 - 02.2024
Teller
Navy Federal Credit Union
08.2019 - 12.2019
Bachelor of Science - Business Communication
Troy University