Grant Burns
Virginia Beach,VA
Summary
Dedicated professional with strong customer service skills and a focus on safety compliance. Experienced in event planning and youth mentorship, committed to fostering a positive environment and ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Ocean Breeze Waterpark
Virginia Beach, Virginia
05.2026 - 08.2026
- Delivered exceptional customer service at renowned waterpark, enhancing guest experiences and satisfaction.
- Provided detailed descriptions of menu items, assisting guests in making informed dining choices.
- Resolved guest inquiries promptly and addressed concerns, contributing to a positive guest environment.
- Processed cash transactions with accuracy, adhering to company procedures.
Lead Busser
Catch 31
Virginia Beach, Virginia
06.2024 - 08.2025
- Supported servers by delivering food and drinks promptly during busy shifts.
- Monitored customer needs and responded to requests for additional items or assistance.
- Maintained cleanliness of dining area and ensured tables were properly set.
Camp Counselor
First Colonial High School
Virginia Beach, Virginia
07.2023 - 07.2025
- Supervised campers during activities, ensuring adherence to safety protocols for a secure environment.
- Mentored junior counselors, guiding them on best practices for camper engagement and development.
- Taught youth baseball players fundamental skills and instilled values of sportsmanship and honor.
Education
High School Diploma -
First Colonial High School
Virginia Beach, VA05-2025
Sports Recreation & Management
James Madison University
Harrisonburg, VA09-2026
Skills
- Dining experience coordination
- Customer service
- Guest engagement
- Food safety
- Health and safety awareness
- Time management
- Team leadership
Accomplishments
- 2024 Class 5A Baseball State Champion
- Graduated from the Legal Studies Academy at First Colonial with Honors
Affiliations
- 150+ hours of community service throughout high school
- Senior Project on water pollution and its effects on the city of Virginia Beach
Timeline
Server
Ocean Breeze Waterpark
05.2026 - 08.2026
Lead Busser
Catch 31
06.2024 - 08.2025
Camp Counselor
First Colonial High School
07.2023 - 07.2025
High School Diploma -
First Colonial High School
Sports Recreation & Management
James Madison University