Grant Cupp
Earlham
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Proven record of using problem-solving skills and technical expertise to deliver high-quality service. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Automotive Technician
Gus Automotive
09.2023 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Owner
Cupp's Garage
07.2022 - 09.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
Automotive Technician
Roy's Auto Repair
12.2020 - 07.2022
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Instructor
Southwestern Community College
07.2019 - 12.2020
- Utilized various teaching strategies such as lectures, demonstrations, group work, and individual projects to engage students in active learning experiences.
- Developed strong rapport with students through consistent communication, fostering a positive learning environment.
- Conducted regular reviews of course materials ensuring content remained relevant to current industry trends.
- Implemented safety protocols in the workshop setting, reducing accidents and injuries among students.
- Evaluated student performance through practical assessments, leading to targeted feedback and increased knowledge retention.
Automotive Technician
Roy's Auto Repair
03.2014 - 07.2019
- Conducted routine maintenance checks for improved vehicle safety and longevity.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Associate of Applied Science - Automotive Repair Technology
Southwestern Community College
Creston, IA06-2016
High School Diploma -
Earlham High School
Earlham, IA05-2014
Skills
- Strong work ethic
- Attention to detail
- Problem-solving
- Time management
- Customer service
- Managing parts
- Purchasing parts and inventory
- ASE certification
- Verbal and written communication
Accomplishments
Graduated at top of class, maintaining 4.0 GPA throughout college
Certification
ASE Certified Master Technician
ASE Certified Advance Level Specialist
ASE Certified Maintenance & Light Repair Technician
Regularly receiving ongoing training certificates in specialized areas
Timeline
Automotive Technician
Gus Automotive
09.2023 - Current
Owner
Cupp's Garage
07.2022 - 09.2023
Automotive Technician
Roy's Auto Repair
12.2020 - 07.2022
Automotive Instructor
Southwestern Community College
07.2019 - 12.2020
Automotive Technician
Roy's Auto Repair
03.2014 - 07.2019
Associate of Applied Science - Automotive Repair Technology
Southwestern Community College
High School Diploma -
Earlham High School
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