Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Certification
Timeline
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Grant Davis

Santa Rosa,CA

Work Preference

Work Type

InternshipPart TimeGig WorkFull TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balancePersonal development programsFlexible work hoursCareer advancement

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Sales Representative

Sunrun
Petaluma, CA
10.2022 - 09.2025
  • Developed and maintained relationships with potential residential solar customers.
  • Conducted thorough needs assessments to tailor solar solutions for clients.
  • Collaborated with installation teams to ensure seamless project execution and customer satisfaction.
  • Provided ongoing support to customers throughout the sales process, enhancing overall experience.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through door to door knocking, networking, and relationship building.
  • Developed tailored solutions in response to unique customer needs, achieving consistently high satisfaction rates.
  • Enhanced customer satisfaction by providing comprehensive and educational product demonstrations.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of the solar process.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Bench Jeweler Apprentice

Anello Brothers
San Francisco, CA
11.2021 - 06.2024
  • Crafted and repaired intricate jewelry pieces using advanced hand tools and equipment, ensuring high-quality standards and attention to detail.
  • Performed repairs and modifications on a variety of jewelry items with precision.
  • Collaborated with designers to create custom pieces based on client specifications.
  • Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
  • Soldered pieces of jewelry together.
  • Utilized specialized tools and equipment to expertly resize rings, replace stones, and adjust clasps.
  • Performed final buffing with polishing wheels buffing wire.
  • Developed unique, high-quality jewelry pieces by applying various crafting techniques, such as soldering, sawing, and stone setting.
  • Completed complex stone setting assignments, ensuring high-quality results and client satisfaction.
  • Utilized a variety of goldsmithing techniques such as soldering, stone setting, and fabrication to create visually stunning jewelry pieces.

Food Delivery Driver

Uber EATS
San Francisco, CA, Clackamas, OR
05.2017 - 12.2020
  • Found success in multiple cities.
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated delivery routes using GPS technology to optimize travel time and reduce delays.
  • Maintained high standards of food safety and hygiene during transportation of meals.
  • Communicated effectively with customers regarding order status and delivery updates.
  • Managed multiple deliveries simultaneously while adhering to company policies and procedures.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.

Sales Associate

Vintage Bank Antiques
Petaluma, CA
02.2016 - 04.2018
  • Provided outstanding customer service by greeting and responding to questions
  • Successfully assisted customer with product selections and purchases
  • Built rapport with customer by asking probing questions and utilizing effective listening skills
  • Moved furniture in and out of store
  • Offered customer with exemplary and timely service
  • Assisted in set up of store displays and inspected merchandise for quality
  • Delivered excellent customer service with floor sales and assist customer with purchases
  • Assisted bringing purchased goods to customer vehicles

Cashier

Round Table Pizza
Petaluma, CA
09.2016 - 03.2017
  • Assisted with the flow of guests by taking food and drink orders as needed
  • Resolved customer inquiries and complaints, fostering positive experiences.
  • Provided friendly service to all patrons
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained accurate cash drawer and balanced daily sales reports.

Driver Helper

United Parcel Service
Petaluma, CA
10.2016 - 01.2017
  • Scanned barcodes and brought packages to door of recipients
  • Maintained accurate delivery logs to ensure timely processing of shipments.
  • Worked effectively with driver by taking and following direction
  • Gave full customer service to customers when delivering their items
  • Assisted drivers in loading and unloading packages efficiently while preventing damage to goods and optimizing space utilization.
  • Provided support in sorting packages to meet daily operational goals.

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  • Exhibited good attendance, work habits, and willingness to learn job functions.

Construction Worker

Habitat for Humanity
San Francisco, CA
12.2015 - 05.2016
  • Built houses for local lower income families.
  • Assisted in framing, drywall installation, and roofing tasks using hand tools and power equipment.
  • Collaborated with team to complete construction projects on schedule and within budget.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Education

Jewelry Design -

Gemological Institute of America (GIA)
Carlsbad, CA
06-2019

Graduate Jeweler -

Gemological Institute of America (GIA)
Carlsbad, CA
12-2018

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Santa Rosa Junior College (SRJC)
Santa Rosa, CA
01-2017

High School Diploma -

Casa Grande High School
Petaluma, CA
06-2016

Skills

  • Interpersonal communication skills
  • Product and service knowledge
  • Sales closing
  • Creative Problem Solving
  • Time Management
  • Attention to detail
  • Customer relations
  • Objection handling
  • Customer needs assessment
  • Critical thinking

Affiliations

  • GIA Alumni 2018
  • American Gem Society 2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Certified Bench Jeweler, GIA - 2018-2019

Timeline

Sales Representative

Sunrun
10.2022 - 09.2025

Bench Jeweler Apprentice

Anello Brothers
11.2021 - 06.2024

Food Delivery Driver

Uber EATS
05.2017 - 12.2020

Driver Helper

United Parcel Service
10.2016 - 01.2017

Cashier

Round Table Pizza
09.2016 - 03.2017

Sales Associate

Vintage Bank Antiques
02.2016 - 04.2018

Construction Worker

Habitat for Humanity
12.2015 - 05.2016

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Santa Rosa Junior College (SRJC)

Jewelry Design -

Gemological Institute of America (GIA)

Graduate Jeweler -

Gemological Institute of America (GIA)

High School Diploma -

Casa Grande High School