Grant Dillard
Portland
Summary
College graduate and dedicated professional with experience at Albertsons Grocery Store, adept in food preparation and safety, and excelling in customer service. Demonstrated ability to balance multiple tasks, ensuring high-quality outcomes and customer satisfaction. Trained in First Aid and CPR, showcasing a commitment to safety and effective problem-solving. Proven track record of enhancing team performance and driving sales through exceptional service and product presentation.
Overview
10
10
years of professional experience
Work History
Bakery Clerk
Albertsons Grocery Store
12.2020 - 09.2024
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Addressed customer concerns or complaints with professionalism and courtesy.
Lifeguard
Portland Parks And Rec
01.2015 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Arts - Communications
Portland State University
Portland, OR01-2024
High School Diploma -
Brentwood College School
Mill Bay, British Columbia, Canada06-2019
Skills
- Very Strong Communicator
- Effective problem-solver
- Customer service
- Food preparation
- Public speaking competency
- Food handling safety
- Punctual and reliable
- First aid
- Patience and empathy
- CPR and AED training
- Extremely dedicated hard worker willing to sacrifice
Languages
Spanish
Limited Working
Timeline
Bakery Clerk
Albertsons Grocery Store
12.2020 - 09.2024
Lifeguard
Portland Parks And Rec
01.2015 - 09.2019
Bachelor of Arts - Communications
Portland State University
High School Diploma -
Brentwood College School
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