Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant Goin

Dallas/Fort Worth

Summary

Highly motivated individual looking to apply my experience and passion towards helping an organization achieve their objectives by following a strategic selling approach.

Overview

6
6
years of professional experience

Work History

Claims Specialist

State Farm
Plano, TX
01.2024 - 11.2024
  • Investigate, evaluate, and settle auto insurance claims, in accordance with company policies and state regulations
  • Collaborate with policyholders, third parties, repair shops, and legal counsel to ensure thorough claim assessments and fair settlements
  • Utilize CRMs and other internal company software to review documents and issue payments
  • Deliver empathetic, transparent, and timely communication throughout the claims process
  • Identified potential fraud indicators and escalated to appropriate personnel for further investigation.
  • Prepared detailed reports on claim activity for management review.

Sales Development Representative

MOTIVE
Dallas, TX
05.2023 - 01.2024
  • Generated new prospects through outbound phone calls and emails.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Called on key decision-makers using phone, email and social touches to bring on new business.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Collaborated and supported sales team to build sales pipeline.
  • Conducted discovery with prospects to evaluate pain points.
  • Set appointments to present solutions to prospective customers.

Territory Manager

SetSchedule
Plano, TX
11.2021 - 05.2022
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
  • Developed solid connections with customers to promote products.
  • Negotiated pricing, terms, and implementation dates.
  • Conducted cold calls to offer services to potential customers.
  • Designed impactful visual presentations
  • Stayed current on competitor sales, prices and products.

Financial Services Trainee

TD Ameritrade
Southlake, TX
09.2020 - 01.2021
  • Provide reliable information to customers
  • Tackle issues and provide solutions to improve client experience
  • Contribute to work culture

Sales Intern

O.C. Tanner
Irving, TX
05.2019 - 08.2019
  • Conducted company research for prospective/existing clients
  • Created pre sales call strategies
  • Attended client facing meetings
  • Participated in post sales call analysis

Education

Bachelor of Arts - Communications

University of Arkansas
Fayetteville, AR

Skills

  • Ability to exceed quota
  • Sales Team Collaboration
  • Proactively make sales calls
  • CRM Tracking
  • Relationship Development
  • Product Demonstration

Timeline

Claims Specialist

State Farm
01.2024 - 11.2024

Sales Development Representative

MOTIVE
05.2023 - 01.2024

Territory Manager

SetSchedule
11.2021 - 05.2022

Financial Services Trainee

TD Ameritrade
09.2020 - 01.2021

Sales Intern

O.C. Tanner
05.2019 - 08.2019

Bachelor of Arts - Communications

University of Arkansas

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