Grant Gorman
Summary
I'm a dynamic and flexible team player looking to join an energetic group of professionals. My background in customer service, sales and most recently teaching has taught me to remain calm under pressure, and adapt to a fast pace, and shifting work environment. As a former college athlete and now coach of current teams, I value a results oriented, and collaborative work environment.
Overview
8
8
years of professional experience
Work History
P.E. Teacher / Coach
Pacific Ridge School
08.2021 - Current
- Designed and implemented fun and engaging curriculum and activities for students.
- Maintained accurate student records, tracking progress and providing necessary documentation to administration and parents.
- Maintained a safe, inclusive environment promoting participation and teamwork.
- Assessed student progress through performance evaluations and tailored feedback.
- Collaborated with colleagues to promote health education into physical activities.
- Found success coaching multiple sports with 3 league titles, 1 CIF title, and 1 state championship.
Provider Relations Representative
Exagen
07.2018 - 04.2021
- Facilitated communication between providers and internal teams to enhance service delivery.
- Strengthened provider networks through regular outreach and relationship building.
- Processed supply order shipments, as well as worked with Fedex and UPS to ensure packages are picked up and secured.
- Managed high-volume caseloads of deficient resolution orders, and kept an accurate and quick turnaround time.
- Answered a high volume of provider inquiries via email, telephone and other correspondence on a daily basis.
- Documented data and notes in CRM and in other technical / managment systems (LIMS).
- Trained new staff on administrative duties, data entry, phone etiquette and other job responsibilities.
Business Development Representative
Doctible
08.2017 - 01.2018
- Averaged over 100 dials per day cold calling healthcare providers.
- Maintained accurate notes and information in CRM.
- Attended daily sales meetings and trade shows.
- Experience with SaaS.
Education
Bachelor of Arts - Sociology
University of California Santa Cruz
Santa Cruz, CA09-2017
Skills
- Problem-solving skills
- Interpersonal skills
- Team development
- Salesforce CRM
- Detail Oriented
- MS Office Proficient
Timeline
P.E. Teacher / Coach
Pacific Ridge School
08.2021 - Current
Provider Relations Representative
Exagen
07.2018 - 04.2021
Business Development Representative
Doctible
08.2017 - 01.2018
Bachelor of Arts - Sociology
University of California Santa Cruz